Fleet Manager

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.
Job Summary The Fleet Manager provides operational leadership and support to drivers assigned to a customer or customer’s account.
The Fleet
Manager
...
is a liaison with the customer ensuring high quality customer service and support. Ensures safe and timely deliveries. Is responsible for enhancing the overall customer service and support by managing drivers to ensure the client’s needs and expectations are met.
Essential Duties and Responsibilities Manages drivers’ activities and ensures drivers are meeting and following Hogan expectations and policies and performing to a level that meets client expectations and needs.
Identifies and addresses any driver performance issues through the use of coaching and discipline, including termination, as appropriate.
Conducts driver 30- and 60-day performance review.
Coaches, trains, and/or reinforces drivers on customer satisfaction/service, Hogan policies and practices, and safety.
Coordinates services provided to customers including, but not limited to, employee and customer schedules, to maximize profits.
Schedules and directs drivers to appropriate locations according to customer requests, specifications, or needs.
Monitors drivers’ performance and activities.
Manages assigned fleet of tractors and drivers for on-time pickup and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control.
Ensures a safe working environment and equipment for drivers, including, but not limited to, ensuring drivers are complying with applicable federal, state, and local safety laws and requirements.
Ensures drivers are properly trained and has an adequate understanding of customer and company expectations, policies, and practices.
Performs a daily accounting of all assigned trucks and drivers.
Ensures driver payroll is accurate and submitted timely.
Requirements High school diploma or GED required, Associates degree preferred
2-5 years experience in the transportation/trucking industry.
Proficient in Microsoft products including Word and Excel.
Hogan Transportation
Companies

View the full posting and apply