Fleet Manager
AerotekJob Title: Workshop Manager
Job Description
The Workshop Manager leads the workshop team to deliver safe, efficient, and high-quality maintenance operations. This role oversees daily workshop performance, ensures adherence to quality and safety standards, and maintains exceptional customer service. The Workshop Manager provides on-site leadership for local projects, manages people and resources,
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and collaborates closely with cross-functional teams such as HR, Finance, and Commercial to achieve operational, financial, and customer objectives. The position carries full accountability for the sites financial performance, including profit and loss (P&L) responsibility, and drives continuous improvement and operational excellence across the workshop.
Responsibilities
• Lead and manage the workshop team to deliver safe, efficient, and high-quality maintenance operations.
• Oversee daily workflow, including vehicle turnaround times, productivity, repairs, breakdowns, and new work requirements.
• Manage the workshop floor and associated yard, ensuring organization, cleanliness, and compliance with operational standards.
• Conduct daily reviews of completed work to ensure all parts, labor, and job descriptions are accurately recorded.
• Maintain accountability for the sites financial performance, including ownership of the P&L, cost control, and alignment with budget targets.
• Provide regular performance and operational updates to senior operations leadership.
• Oversee daily servicing, repairs, maintenance planning, inspections, cleaning, and auditing to meet company standards.
• Lead local projects from planning to completion, coordinating with landlords, vendors, and internal teams.
• Obtain required customer approvals before work begins and manage the chargeable defect authorization process, including warranty repairs.
• Manage facility upgrades, infrastructure improvements, and equipment installations, ensuring compliance with operational, safety, and timeline requirements.
• Coordinate with contractors, vendors, and internal teams to minimize disruption to operations during projects and upgrades.
• Monitor and ensure adherence to key performance indicators (KPIs), budgets, and service standards.
• Control costs by challenging and pre-authorizing subcontractor, parts, and overtime expenses.
• Ensure all defects are repaired effectively and that maintenance and repair records are maintained accurately.
• Ensure safe work systems and practices are followed and that toolbox talks are delivered on time.
• Manage shift patterns, scheduling, and staff availability to meet operational needs.
• Take accountability for overall workshop productivity by managing technician workload, prioritizing tasks, and ensuring timely completion of maintenance and repair activities.
• Address performance issues through coaching, development, or formal disciplinary processes when required.
• Manage absence, sickness, and lateness in line with company policy and conduct return-to-work interviews.
• Recruit, onboard, and induct new staff, and motivate and develop team members for optimal performance.
• Provide initial technical training and ongoing skills development to technicians, identifying and addressing training gaps.
Additional Skills & Qualifications
• Bachelors degree is a plus but not required.
• Experience in GSE management and maintenance is highly desirable.
• Exposure to electrical systems and EV ground support equipment or trucks is an advantage.
• Experience with diesel fleet management in an airport or industrial environment is beneficial.
• Additional language skills beyond English are a plus.
• Experience coordinating with multiple stakeholders such as landlords, vendors, and contractors.
• Experience managing facility upgrades, infrastructure improvements, and equipment installations.
• Familiarity with safety management practices, toolbox talks, and industrial safety standards.
• Ability to thrive in a fast-paced, international env