Fleet Maintenance Specialist

𝗖𝗢𝗠𝗣𝗔𝗡𝗬 𝗗𝗘𝗦𝗖𝗥𝗜𝗣𝗧𝗜𝗢𝗡 GOFO is a technology-driven last-mile delivery carrier established in August 2023, operating across the United States, Canada, and multiple European countries. Guided by the philosophy “Drive Efficiency, Deliver Trust,” GOFO provides efficient and reliable logistics solutions for e-commerce platforms and brand customers. In the U.S., the company runs a network spanning 47 states with over 300 hubs and stations, covering more than 12,000 ZIP codes and reaching over 75% of the population. Leveraging automated sorting systems, intelligent warehousing, data-driven dispatch, and a nationwide linehaul network, GOFO supports consistent, timely, and transparent delivery. By combining intelligent technology with localized execution, GOFO helps modern commerce move faster, smarter, and with greater trust. Responsibilities: 1. Vehicle Breakdown and Accident Response Receive, document, and follow up on vehicle breakdowns, mechanical issues, and accident reports submitted by drivers. Assess vehicle conditions and conduct preliminary evaluations. Initiate appropriate repair, roadside assistance, or replacement vehicle procedures based on the severity of the issue, vehicle safety conditions, and operational needs. Monitor repair and incident resolution progress, and escalate major breakdowns, emergencies, or issues that may disrupt operations to Fleet Coordinators in a timely manner. Maintain vehicle breakdown and incident records, track resolution outcomes, and help identify and address recurring mechanical issues. 2. Third-Party Maintenance Vendor Management Communicate and coordinate daily with third-party repair shops, roadside assistance providers, and other service vendors. Schedule vehicle repairs, preventive maintenance, inspections, and vehicle pickups. Follow up on repair progress and estimated completion times. Review repair items, quotations, work orders, and related expenses to ensure that the services performed align with the reported vehicle issues. Monitor repair quality and repeat repair cases, promptly report service issues, and assist in improving vendor efficiency and controlling maintenance costs. 3. Routine Vehicle Inspections and Maintenance Develop and implement periodic vehicle inspection schedules and conduct inspections for assigned vehicles. Inspect vehicle exterior conditions, tires, lights, dashboard warning indicators, fluid levels, and other critical components to identify potential safety hazards. Document inspection results and coordinate necessary repairs, corrective actions, and follow-up inspections to ensure all identified issues are properly resolved. Track scheduled preventive maintenance and other vehicle servicing requirements to minimize vehicle downtime caused by missed maintenance or mechanical failures. 4. Truck Parts and Supplies Management Maintain inventory records for commonly used truck parts and maintenance supplies, including stock levels, usage records, and replenishment needs. Coordinate parts purchasing, transfers, and deliveries based on vehicle repair requirements to ensure timely maintenance operations. Conduct regular inventory checks and reconcile parts usage records to reduce waste, duplicate purchases, and repair delays caused by parts shortages. Requirements: 1.Education Associate's or Bachelor's degree in Automotive Maintenance, Mechanical Engineering, Automotive Engineering, Transportation Management, Logistics Management, or a related field preferred. 2.Work Experience Experience in truck fleet management, commercial truck maintenance, or coordination with truck repair and maintenance vendors preferred. Experience managing trucks, box trucks, or other commercial vehicles preferred. Hands-on experience with vehicle troubleshooting, repair work order tracking, or vehicle safety inspections preferred. Skills Proficiency in Microsoft Excel, with the ability to perform data entry, information verification, expense reconciliation, and basic rep…

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