Fleet Coordinator
Accentuin, LLC.The Office and Fleet Coordinator is the first point of contact for customers and visitors, and keeps the company's vehicle records and warehouse receiving organized. This person runs the front desk, takes first notice of loss calls, tracks fleet inspections and registrations, and opens the warehouse to receive deliveries, so field teams can stay focused on jobs.
Reports to: Office Manager or Gene
...
ral Manager
Works with: office staff, field technicians, project managers, vendors and freight carriers
Type: full-time, on-site, split between the office and the warehouse
Key responsibilities Front office and reception Greet customers, vendors and visitors, and answer and route incoming calls.
Take incoming new-loss calls and write a complete First Notice of Loss (FNOL): customer and property details, type and cause of loss, affected areas, insurance carrier, claim number and adjuster contact.
Distribute each FNOL right away to the appropriate team (water, fire, mold, contents or reconstruction) so the response can be dispatched quickly.
Take messages accurately and route them to the right person.
Keep the front office and reception area clean, organized and professional.
Manage incoming and outgoing mail, packages and office supplies.
Fleet administration Monitor daily and weekly vehicle inspections in Whip Around, and follow up with drivers on missed inspections.
Flag reported defects to the right person and track repairs until they are closed out.
Manage vehicle registrations, tags and renewals so no vehicle is out of date.
Keep an accurate VIN list for every vehicle and trailer, with plate, assigned driver, location and status.
Track insurance cards, registration documents and inspection records for each vehicle.
Keep a renewal and service calendar, and remind drivers and managers of upcoming due dates.
Warehouse and receiving Open the warehouse on schedule and secure it when leaving.
Receive LTL freight and other deliveries: check counts and condition against the b