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Fixed Operations / General Manager

Direct Auto
20 hours ago
Full-time
On-site
Forest, MS, United States
$125,000 - $160,000 USD yearly
Indeed

Job Overview CDJR Dealership | Strong Parts & Service Background Required | Relocation Considered An Opportunity to Lead, Build, and Grow a Dealership Duties Parts & Service Leadership Oversee and improve all parts and service operations. Develop service advisors, technicians, and parts personnel. Improve technician productivity, efficiency, labor sales, and effective labor rates. Strengthen shop workflow, scheduling, dispatching, and repair order management. Improve parts inventory management, gross profit, inventory turns, and obsolescence. Strengthen communication and coordination between parts and service. Improve customer satisfaction, retention, and service absorption. Overall Dealership Management Provide leadership and direction for the entire dealership. Work directly with ownership to establish goals and financial objectives. Recruit, develop, motivate, and retain employees. Establish clear expectations, accountability, and consistent operating procedures. Identify opportunities to improve profitability and operational efficiency. Build a positive, team-oriented culture focused on performance and customer satisfaction. Sales Department Oversight Provide overall management oversight of the sales operation. Work with the existing sales leadership to maintain and build upon its strong performance. Coordinate dealership-wide objectives and ensure departments work together effectively. Maintain accountability for the overall success of the store without needing to personally manage the daily sales process. Experience Our ideal candidate is an experienced automotive dealership leader with a strong background in parts and service operations. Potential backgrounds include: Current or former Fixed Operations Director. Parts & Service Director. Parts & Service Manager. Successful Service Director or Service Manager with significant parts knowledge and dealership-wide management ability. Current General Manager with a strong fixed operations background. Qualifications: Proven experience in a franchised automotive dealership. Strong understanding of both parts and service operations. Demonstrated ability to improve fixed operations performance. Strong leadership, communication, and employee development skills. Ability to evaluate staffing, processes, and departmental performance. A hands-on, practical management style. CDJR or Stellantis experience preferred, but not required for the right candidate. Pay: $125,000.00 - $160,000.00 per year Benefits: Health insurance Paid time off Experience: Franchise Parts Manager: 5 years (Required) Franchise Service Manager: 5 years (Required) Work Location: In person

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