Financial Operations Analyst

About Us:

Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $1B from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country.

We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard.

Role Summary:

We are looking for a tech-savvy Financial Operations Analyst to manage our full-cycle accounting operations. You will be responsible for ensuring that all vendor payments and customer receipts are processed accurately and reconciled within NetSuite. Unlike traditional roles, this position focuses on managing the automated data flow between Ramp (for payables) and Chargebee (for receivables) to maintain a pristine General Ledger.

Key Responsibilities:

1. Accounts Payable & Spend Management (via Ramp & NetSuite)

   • Bill Processing: Manage the AP inbox and use Ramp’s OCR to ingest, code, and route bills for approval.

   • Vendor Onboarding: Maintain the Vendor Master File in Ramp; verify W-9s and perform "call-back" verification for all new ACH instructions to prevent fraud.

   • Corporate Spend: Reconcile employee reimbursements and credit card transactions in Ramp, ensuring proper GL coding, subsidiary allocation, and receipt compliance before syncing to NetSuite.

   • Specialized Payments: Process rent payments, development team disbursements, and offline refunds.

   • Credit Relations: Handle credit applications and manage communications regarding invoice status.

2. Accounts Receivable & Collections (via Chargebee & NetSuite)

   • Revenue Sync: Monitor the daily sync between Chargebee and NetSuite to ensure invoices, payments, and credit notes are recorded correctly.

   • Cash Application: Record and apply payments (Checks/Wires) in Chargebee and NetSuite and perform bank reconciliations.

   • Collections Management: Manage the dunning process within Chargebee and proactively email/call delinquent customers to resolve outstanding balances.

   • Dispute Resolution: Own the end-to-end process for Stripe/Chargebee disputes and customer billing inquiries.

3. Month-End & Compliance

   • Reconciliation: Ensure the AP and AR aging reports in NetSuite match the sub-ledgers in Ramp and Chargebee.

   • Audit Support: Maintain "audit-ready" digital files of all tax forms (W-9s), contracts, and payment approvals.

   • Clean-Up: Execute quarterly write-offs for uncollectible accounts and process billbacks for customer damages.

   • File 1099s: After year-end, using Ramp data, file 1099s where necessary.

Qualifications:

• Experience: 3+ years of experience in high-volume AP/AR or General Accounting.

• GAAP Knowledge: A strong understanding of Generally Accepted Accounting Principles (GAAP) as they relate to the General Ledger (GL), revenue recognition, and accruals.

• Integrity: A high level of integrity and discretion when handling sensitive financial data and vendor banking details.

• Technical Accuracy: Ability to handle complex reconciliations and identify sync errors between integrated software platforms.

• Systems Proficiency: Direct experience with NetSuite (ERP), Ramp (Spend Management), or Chargebee (Billing) is highly preferred.

• Process-Oriented: You don't just follow a process; you look for "sync errors" between systems and fix them.

• Attention to Detail: Exceptional precision; you are the person who finds the "missing cent" and ensures every entry is audit-ready.

• Proactive Mindset: You are solution-driven. If you see a manual process or a recurring sync error, you propose and implement a fix rather than just working around it.

Benefits:

• 100% Employer-Paid Comprehensive Benefits for the Employee, including Medical, Dental, and Vision Coverage

• 401(k) Retirement Plan Matching

• 20 Paid Holidays

• Unlimited PTO

• Friday Team Lunches

Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind.