NetSuite Global Customer Operations Intern

Description

As a member of this dynamic team, you will gain hands-on experience supporting our data analytics, sales planning, sales operations, product go-to-market, systems development, and sales enablement teams, solving real-world problems and executing on process improvements in a global environment. This is an excellent opportunity to develop professional skills, learn about the complex world of global operations, gain experience adjacent to and in support of sales, all while nurturing a deeper understanding of cloud-based business applications. 
 

Qualifications:

• Currently pursuing a bachelor’s degree in Business, Operations & Information Management/Systems, Data Analytics, Sales, or a related field.
• Strong analytical, organizational, and communication skills.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Proficient in Microsoft Office Suite; familiarity with NetSuite or other CRM/ERP systems a plus.
• Customer-oriented mindset with an eagerness to learn and contribute.

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Responsibilities

Key Responsibilities:

• Support daily operations for NetSuite’s global customer base, including process documentation, systems enhancements, sales enablement support, product go-to-market operations support, and more.
• Assist in analyzing customer data to identify trends, improve the customer experience, and drive operational efficiencies.
• Collaborate with cross-functional teams to implement process improvements.
• Participate in special projects related to process automation, 
• Attend team meetings, share insights, and contribute to a positive team culture.

Qualifications
Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $18.17 to $34.62 per hour; from: $37,800 to $72,000 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC0