Finance Operations Supervisor- Fleet
Element Fleet ManagementGet started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.
About the Role
Were looking for an experienced people l
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eader to join our team as a Finance Operations Supervisor Fleet. In this role you will lead a team of Associates and Analysts responsible for vehicle capitalization vendor payment processing financial reconciliation taxation billing accuracy and client support. You will ensure operational excellence through effective people leadership workload management quality oversight compliance stakeholder collaboration and continuous process improvement. You will maintain service-level commitments and financial integrity across vehicle acquisition operations.
What Youll Do
• Lead coach develop and manage a team of Associates and Analysts by establishing performance expectations conducting coaching sessions performance reviews career development and workforce planning while fostering a culture of accountability and continuous improvement.
• Oversee daily operations including workload balancing queue management Service Cloud case management production metrics SLA attainment aging management and escalation resolution to ensure timely and accurate completion of vehicle capitalization activities.
• Provide operational oversight of complex billing taxation capitalization payment registration and financial reconciliation issues requiring advanced judgment cross-functional collaboration and decision making.
• Drive operational excellence by identifying trends analyzing performance metrics implementing process improvements supporting automation initiatives updating SOPs participating in system testing and ensuring standardization across the team.
• Build strong partnerships with Acquisitions Vehicle Processing Supplier Services Accounting Accounts Payable Tax IT Client Success vendors and external partners to resolve operational issues improve end-to-end processes and support strategic initiatives.
• Ensure accurate capitalization of vehicle assets vendor payments taxation billing integrity and financial controls.
• Achieve departmental service levels while balancing quality productivity compliance and employee engagement.
• Manage performance hiring and onboarding coaching and development workforce planning employee engagement performance calibration quality oversight and succession planning.
• Serve as the primary escalation point for complex operational issues.
• Internally this role is referred to as Supervisor Capping.
Basic Qualifications
• Bachelors degree in Business Finance Accounting Operations or related field or equivalent experience.
• 5 years of experience in Finance Operations Accounts Payable Accounting Fleet Operations or Vehicle Acquisition.
• 2 years of leadership or supervisory experience.
• Strong knowledge of accounting principles financial reconciliations vendor payment processes taxation and financial controls.
• Experience leading operational teams in a high-volume transactional environment.
• Advanced Microsoft Excel proficiency and experience managing operational metrics and service levels.
Preferred Qualifications
• Fleet Management industry experience.
• Lean Six Sigma certification.
• Experience with Service Cloud ERP systems workflow automation or business process improvement.
• Change management experience.
• Project management experience.
• Strong analytical and data interpretation skills.
Location: 1Adelaide Street Toronto ON
Compensation
The hiring base salary range for this position is $76 300 - $104 900 annually. This range represents the Companys good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary ran