Field Services Logistician

Digital Services Logistician Position Type: Full-time, Exempt, Salary Reports to: Field Services Site Lead Supervisory Responsibility: None Location: Field Service Site - Travel throughout North America Company Summary Stellar Energy is a trusted provider of turnkey liquid-to-chip cooling solutions for the world’s leading data center and industrial manufacturing customers. As computing demand and industrial processes continue to grow, modern facilities require cooling infrastructure that can scale quickly, efficiently, and reliably. Our modular approach enables high-volume production while maintaining the flexibility to customize each solution. From Central Utility Plants to Coolant Distribution Units, Stellar Energy delivers scalable cooling infrastructure designed to support the rapid expansion of data centers and mission-critical industrial operations. Backed by deep engineering expertise and large-scale manufacturing capability, Stellar Energy helps customers deploy critical infrastructure faster and with confidence. Summary Objective The Digital Services Logistician is responsible for directing and coordinating Stellar Energy field team logistics personnel and supervising programs for the maximum utilization of the service team’s resources. Also, this role is responsible for supporting the overall field activities, providing mission critical tracking and organization of all field resources/materials in support of field personnel. Working as a team with the operations headquarters element/procurement team to transition resources from 3rd party vendors and manufacturing facilities to the field seamlessly. This role will seek to organize all field assets with the coordination of field team leaders to ensure projects arrive on scope from an operational, transportation, and logistical perspective. Essential Functions Coordinating transportation providers to ensure prompt and proper movement of shipments Responding to customer inquiries and referring clients to the proper channels Reviewing purchase orders and shipping documents to ensure accuracy Making special shipping arrangements as necessary Tracking and fixing shipping errors Preparing bills and invoices Managing distribution and shipment budgets Ensuring that the quality of all services provided meets the required standards Developing processes that make the supply chain more efficient and organized Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Excellent Organizational Skills Exceptional Customer Service Skills Solid Skills of Microsoft Products (Word, Excel, Power Point, Outlook) Ability to work with CRM and CMMS System Strong Communications Skills (Verbal and Written) Ability to deal with adversity and work with Team members to address issues as they arise. Able to work effectively at all levels in an organization. Excellent active listening skills. Must be a team player and able to work with and through others. Ability to influence others and move toward a common vision or goal. Ethical Conduct Problem Solving Attention to Detail - Thoroughness Time Management Supervisory Responsibility This position does not have supervisory responsibilities. Work Location This position will work out of our Field Service Site and have remote access. Work Environment This position operates out of a field environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit; and stoop, kneel, or crouch. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 100 pounds. Specific vision abilities requir…

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