Field Service Representative
MetrieWho We Are Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For 100 years, we've transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. We help people transform houses into homes. Join us for the next 100! Why should you work for Metrie? With us, you’re more than just a number. We foster a culture of empowerment, learning, and inclusion. Watch this video to see why our employees feel like they truly belong here: (1603) Feels like a Family - YouTube What You’ll Do As our Field Service Rep, you’ll ensure our lumber, molding and millwork products shine in our customer’s (Lowe’s) home improvement retail stores through: Stocking, displaying, and maintaining products in the Lowe’s store aisles Building strong relationships with store leadership and associates Driving sales growth through inventory accuracy and excellent customer service Shift: Tuesday - Friday Day. Enjoy a three-day weekend! Location: Serving Wichita, KS Lowes Stores Pay: $20 per hour based on experience What You’ll Do As our Field Service Representative , you will be responsible for performing our Store Fulfillment and Merchandising Process at designated stores in the Wichita metropolitan area. This includes starting your day at home, merchandising, and stocking our products in the store, through to the final store visit wrap up; following all standard operating procedures (SOPs) for all work performed (safety, work methods, cleanliness, and merchandising standards). Effectively manage store inventory levels utilizing our Vendor-managed inventory program (VMI), to meet Metrie standards. As our Field Service Representative, we need your in-depth knowledge of operational excellence, collaboration, customer focus, and sound business acumen to: Provide a safe consistent shopping experience for the end consumer Drive in-store sales by maintaining inventory levels, product placement, and merchandising standards Ensure a positive customer and consumer experience through relationship and partnership building; knowledge of product offering, features and use; and customer service orientation Inspects fixtures, signage, branded marketing collateral, and pricing sets to validate they are at standard; makes necessary replacements while in-store; reports deficiencies to on-site contact; informs DM Who You Are We would love to hear from you if you have: High School diploma or GED Valid and unrestricted driver’s license & proof of valid auto insurance 2+ years of inventory replenishment experience in a box retail/building materials industry; preferred, but not required Knowledge of Inventory management procedures and systems Ability to communicate well in both verbal and written forms with a variety of people including Metrie Leadership, Store Management, store staff, and the end consumer. Ability to work efficiently, independently, and without supervision; a self-starter who can work independently, yet be an effective member of a broader remote team (provide remote updates on process and outcomes of assignments) Ability to carry out instructions furnished in written and/or verbal form. What Metrie Offers A collaborative work environment that has clear direction for future strategy and goals A competitive base salary Comprehensive benefits package – medical, dental, and life 401(k) Retirement Savings Plan Expensed mileage for personal vehicle usage Challenging and meaningful work, and the chance to participate on cross-functional teams across the company Development opportunities – we recognize potential in our people and strive to offer various opportunities for advancement, training, and personal growth Family-oriented culture, focus…