Field Service & Fleet Administrator (61495)

At Core Health & Fitness , our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like StairMaster , Schwinn , Nautilus , Star Trac , Throwdown , Wexer , Gym Rax and we’re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry. At Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We’re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you’re looking for a fulfilling career in helping people, find the best version of themselves, you’ve come to the right place. We are looking for a Field Service & Fleet Administrator to join our growing organization! Qualifications General Position Summary The Field Service & Fleet Administrator provides administrative, scheduling, reporting, fleet, inventory, and systems support to the North American Field Service and Fleet Manager and the North American direct field service organization. The role is responsible for the transactional and coordination activities that keep technician operations, fleet assets, work orders, purchasing, expenses, and field-service records organized, accurate, and current. This position serves as a central administrative connection between Field Service, Fleet, Customer Experience, Service Operations, Finance, Purchasing, Human Resources, and other support functions. By maintaining accurate data, coordinating routine operational activity, and providing timely reporting and follow-up, the administrator enables field leadership to focus on technician performance, regional coverage, customer escalations, safety, and strategic growth. Essential Functions / Major Responsibilities Field Service Administration and Technician Support. Fleet Administration, Maintenance Coordination, and Documentation. Technician Scheduling, Coverage, and Operational Coordination Support. Salesforce / Field Service Work-Order and Data Administration. Fleet, Fuel, Mileage, Expense, and Cost Reporting. Purchasing, P-Card, Invoice, and Expense Coordination. Tools, Van Inventory, Parts, and Asset Record Support. KPI Reporting, Data Accuracy, and Administrative Follow-Through. Safety, Compliance, Registration, and Documentation Tracking. Cross-Functional Communication and Escalation Support. Specific Job Requirements Support technician scheduling, route and coverage coordination, PTO visibility, training schedules, and administrative follow-up while escalating capacity or coverage risks to the North American Field Service and Fleet Manager. Maintain accurate technician, vehicle, work-order, asset, and operational records in Salesforce, Field Service applications, spreadsheets, and other company systems. Coordinate vehicle registrations, renewals, preventive maintenance, repairs, inspections, accident documentation, roadside support, and vendor follow-up. Track fleet readiness, maintenance status, mileage, fuel usage, vehicle assignments, operating costs, and required documentation; identify overdue or incomplete items for leadership action. Support fleet acquisitions, vehicle transfers, replacements, disposals, and onboarding/offboarding activities by coordinating documentation, vendors, equipment, and internal stakeholders. Assist with technician tools, van inventory, parts, mobile assets, and assigned equipment records, including reconciliation and follow-up on discrepancies. Prepare recurring field-service and fleet KPI reports, including technician utilization, productivity, schedule adherence, overtime, drive time, time to service, work-order aging, completion time, and related operational metrics. Audit Salesforce / Field Service records for …

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