Field Representative

FLSA STATUS : Non-Exempt COMPANY OVERVIEW Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide. JOB SUMMARY The Field Representative is responsible for coordinating onsite installations of ceramic tile, LVT, wood, carpet, and any other scopes under agreement. Coordinating installations requires a combination of organization, paperwork, and communication with customer field builders, AWC Account Managers, and installation subcontractors. The AWC representative is required to pre-walk jobsites to ensure conditions are ready for installation and know how to react when conditions are not so. The Representative will also continuously monitor installation methods to ensure quality and that proper installation methods are being adhered to. This requires a working knowledge of installations methods as defined by industry standards. The Representative will serve as the direct onsite liaison as a representative of AWC and is required to clearly communicate to both the customer and contractors on behalf of AWC. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Review and understand all installation requirements with AWC Operations as it relates to product, scope, and install method Ability to read and understand work orders, blue prints/plans, specifications, and then correlate with diagrams showing designs using varying types of flooring material. All work instructions are to be verified to match provided diagrams, and any discrepancies are to be resolved before work begins Prepare notes regarding job progress and be prepared to discuss the state of each project during regularly weekly or bi-weekly departmental meetings. Maintain a professional relationship with customer and other subcontractors Pre-walk areas to receive ceramic tile, LVT, wood, carpet, and any other scopes under contract to ensure readiness. Monitor installations to ensure all products within our scope including proper finish material, underlayment, waterproofing, correct adhesives, transitions, and protection are being installed properly and are 100 % complete Monitor installations to ensure compliance with industry installation methods Monitor installations to ensure quality Post-walk areas that have been installed to ensure areas are complete and that quality is in compliance with AWC standards Maintain awareness of all job schedules and coordinate efforts with AWC Internal Ops effectively Maintain customer installation schedule Schedule deliveries if needed with customer, and coordinate with AWC personnel, and subcontractor Paperwork or electronic reporting responsibilities Attend all onsite meetings Coordinate subcontractors QA/QC Enforce safety requirements Tool inspections PPE Safety training as required by customer Scheduling Daily clean up Problem solving Out of tolerance substrate, area not ready due to preceding subcontractor, environmental conditions not acceptable, etc. Communicate issue to AWC Operations Coordinate a solution with customer Identify impact to schedule Material shortages Communicate issue to AWC Operations Coordinate a solution Identify impact to schedule Responsible for timely completion of punch lists As a liaison of AWC, the Representat…

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