Facility Manager – Warehouse & Transportation Operations

Job Overview The Facility Manager at Smart Courier is responsible for overseeing all operational processes related to receiving, sorting, loading, transporting, and delivering products in a safe and efficient manner, while ensuring full compliance with Company, Customer, local, and Federal policies and procedures. This role serves as the primary point of contact for customers, dealers, and company personnel. The Facility Manager leads and coordinates with supervisors and managers to ensure the operation runs smoothly, safety protocols are strictly followed, and all staff, equipment, and budget resources are managed appropriately to support consistent, high-quality performance. ESSENTIAL FUNCTIONS · Recruits, hires, and coordinates the training for new warehouse, drivers, and administrative employees. Coaches, counsels, schedules, and disciplines current employees as needed by enforcing policies and procedures. · Contributes to creating and recommending strategic plans and reviews in order to achieve operational objectives. Prepares and implements production and quality plans based around customer service standards/reports. Resolves problems and identifies trends. · Develops and implements effective warehouse layout that accounts for product flow, equipment, and product handling systems. · Establishes, follows, and enforces safety standards and procedures in compliance with a healthy work environment and legal requirements. · Develops protection and access policies and coordinates security patrols to keep the property secure. · Coordinates maintenance to company vehicles and forklifts · Participates in ongoing education to update job knowledge. Some detailed responsibilities including but not limited to, are: · Monitor operation performance, metrics in all platforms (SmartTrack, PartTrac, Motive, etc.) · Reviews daily/weekly reports (Metric Report, OTD, GPS, Customer’s reports, claims, cage, and tote, etc.) identifies possible failures and develops corrective actions as needed. · Keeps detailed inventory of company vehicles (including ELDs) with maintenance up to date. · Keeps detailed inventory of the scanners/phones (drivers and warehouse) · Oversees the claims process (scanning, shipping, visible inspections/shortages) · Monitors fuel expenses and IC invoices. · Manages payroll. · Coordinates the return of conveyances to customers. · Evaluating staff performance. · Maintains supplies needed for the operation in stock (propane, banding, cleaning and safety supplies, PPE, etc.) · Other activities assigned and discussed with Corporate to assist the operation. POSITION QUALIFICATIONS Education: High school diploma or equivalent. Experience: Two or more years of experience in a warehouse role managing employees. Computer Skills: Proficient with computers, MS Office, general software, scanners. Certificates & Licenses: Forklift certification preferred. Other Requirements: · Proficiency with warehouse and transportation procedures and policies. · Strong knowledge of DOT regulations · Excellent problem-solving skills. · Ability to effectively prioritize and delegate work. · Strong leadership and management skills. · Time management ability. · Verbal and written communication skills. Location: McDonough, GA 30253 Schedule: 7:00 AM – 5:00PM with flexibility to cover at night when needed in absence of Night Operations manager or Dispatcher. Job Type: Full-time, In Person Pay: $1200.00 Weekly Pay: From $1,200.00 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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