Facilities Operations Manager
Dept of General ServicesThis position is located in the Department of General Services (DGS), Facilities Management Division (FMD). The mission of the Department of General Services is to build, maintain, and sustain the District of Columbia’s real estate portfolio, which includes more than 40 million square feet of District-owned and leased property and roughly $21.8 billion in assessed District-owned property in Washington, DC. This work allows the agency to foster economic viability, environmental stewardship, and equity across all eight (8) wards. The incumbent in this role is responsible for providing executive-level leadership and direction for all citywide heating, ventilation, and air conditioning (HVAC) and boiler plant operations (BPO). The position directly supervises the HVAC Operations Manager and the Boiler Plant Operations Manager and ensures that mechanical systems across the District’s facility portfolio operate safely, efficiently, reliably, and in compliance with all applicable laws, regulations, and standards. The incumbent leads strategic planning, resource alignment, operational oversight, and performance management for all mechanical systems functions within FMD. Duties and Responsibilities Serves as the Manager and as the principal advisor to the Deputy Director of Facilities Management on all aspects associated with the mission and responsibilities of the unit; and represents and serves as a technical expert and advisor to other managers and officers in the agency regarding the unit. Responsible for the supervision, management, and accountability of a workforce encompassing administrative support and trades and craftsmen who are responsible for carrying out the functions of boiler plant operations, physical building management services and housekeeping, and grounds and maintenance for various facilities. Develops and implements strategies, goals, and objectives for the unit and for future projections for work scheduling, operating budget, and manpower needs; and recommends changes to policies and procedures, etc., to the Deputy Director of Facilities Management. Ensures that all work activities are performed in accordance with agency policies and standards. Analyzes the application and utilization of materials, manpower, and financial resources in accordance with criteria outlined within program requirements and directives; and, ensures that supplies and equipment utilized by the unit is properly maintained and stocked to meet operation needs.Prepares and manages the unit's operating budget associated with maintenance activities and manages the procurement of materials, supplies, equipment, and tools required for the execution of all maintenance programs. Conducts building facilities operating condition assessments as needed to determine and ensure that program requirements are met. Researches products, materials, and equipment needed. Plans and coordinates various projects, utilization of manpower, rescheduling and shifting the workload and tours of duty, long-range and short-range goals, and any predicted or unanticipated emergencies, etc. in conjunction with subordinate supervisors. Makes decisions concerning allocation of resources to meet demands for required services. Reviews and consolidates status reports prepared by all levels of subordinate supervisors on the conditions of all facility operations and submits the report(s) to the Deputy Director of Operations and Maintenance as requested. Keeps all stakeholders informed of problems encountered and determines or recommends resolution. Establishes standard operating and emergency procedures for critical response activities that is needed during regular work hours, evenings, weekends, and holidays. When required the incumbent personally participates in emergency crisis and/or provide guidance or direction to critical problems or issues. Reviews and evaluates information and data regarding the unit's accomplishments, productivity, performance goals and object…