Facilities Operations Assistant

JOB SUMMARY

The Facilities Operations Assistant is essential in maintaining the functionality and appearance of our facilities, ensuring a safe and welcoming environment for all. The ideal candidate possesses strong mechanical knowledge and customer service skills, enabling them to address various maintenance/janitorial tasks effectively while providing excellent support to staff and visitors.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Perform regular restroom cleaning and restocking (multiple times per day).

• Perform regular cleaning tasks such as wipe downs, dry mopping, dusting and disinfection of meeting areas, employee lounge areas and breakroom kitchen, etc.

• Regularly empty trash bins throughout the facility (bathrooms, break room, offices, warehouse).

• Perform light maintenance tasks including (replace bulbs, clean spills, minor repairs).

• Groundskeeping duties: Blowing the property, weed control, waste pick up.

• Conduct inspections of facilities to identify issues and ensure compliance with safety standards.

• Assist with projects as needed to maintain aesthetic appeal.

• Coordinate access and oversight of third-party vendors (Pest Control, Fire Sprinkler, HVAC, etc.)

• Maintain accurate records of maintenance activities and inventory of supplies.

• Respond promptly to service requests from staff and ensure customer satisfaction.

OPERATIONS RESPONSIBILITIES

• Distribution of small packages to each dept. (Amazon, Fed-Ex, Ups, etc)

• Support delivery teams with truck cleaning, staging and prepping

• Assist with returns and inventory organization post-events

• General labor support for event preparation

• Upholstery cleaning and prepping

• Assist with workspace for internal moves or new hire workstation set-ups

• Assist with dump runs to nearby waste facilities & supply runs at Home Depot/Lowe's.

QUALIFICATIONS AND REQUIREMENTS

• Proven experience in facilities maintenance, janitorial services or a related field.

• Strong mechanical knowledge with the ability to troubleshoot.

• Excellent customer service skills, with the ability to communicate effectively in English.

• Experience in handyman tasks is a plus.

• Ability to maintain a clean and organized work environment.

• Outstanding customer service skills and the ability to communicate effectively with clients and staff.

• Valid driver's license and a clean driving record.
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to be physically active throughout the day.

• Occasional heavy lifting (40+ lb. / 13.6+ kg) can be expected, though exertion of up to 10 lbs. of force is more common. 

• Need good manual dexterity for the use of common office equipment (e.g., computers, mobile devices, copiers). 

• The job is performed indoors in a warehouse office setting

• Activities include extended periods of sitting, movement, and extensive work at a computer and phone.