Export Sales Coordinator|Japanese Food Wholesaler
HRAITaiTWorks, an employment agency (https://hr.aitworks.com/) is looking for a candidate who can work as an Export Sales Coordinator at a major Japanese food wholesale company located in Santa Fe Springs, California *Employment Status: Full-time *Working hours: 40-hour week *However, modified work schedules or overtime may be required during peak business periods or to accommodate communication with international customers across different time zones. *Salary: $27.50 – $32.30（DOE） *Benefit: Health Insurance Vision Insurance Dental Insurance Life & accident insurance Pet Insurance 401(k) with company matching 19 days of paid time off Wellness program and EAP assistance and much more! <Job Summary> Under general supervision, the Export Sales Coordinator contributes to the efficient operation of the International Export Division by providing robust sales administration, order management, and clerical support. The role focuses on sales coordination, order processing, account maintenance, and administrative tasks to support export sales operations and ensure seamless service to international customers and clients, with a particular focus on the Latin American region. <Job Duties> ・Administers export sales operations by processing international and domestic customer orders, verifying order details, and ensuring accurate entry into the order processing system. ・Responds to internal and external inquiries concerning shipments, order status, and issue resolutions. ・Reviews international and domestic orders to ensure appropriate documentation is submitted to meet regulatory and government compliance requirements for product shipments. ・Handles customer service and sales administration functions in a manner that presents the company in the highest possible professional image, ensuring timely call-backs, order confirmations, and request expediting. ・Communicates and corresponds with internal and external partners to track and ensure timely shipments of products. ・Provides comprehensive support to current and new customers regarding product pricing, delivery schedules, inventory stocking, back-order availability, functionally equivalent cross-matches, and value-added product information. ・Maintains up-to-date knowledge of product lines to recommend alternative products for out-of-stock items and support sales objectives. ・Manages daily administrative and registration activities, including printing invoices, matching purchase orders, monitoring payments, forwarding cash receipts to the accounting department, mailing invoices, and maintaining permanent files. ・Provides occasional operational assistance within the export department as appropriate, such as product labeling or sample preparation. ・Other tasks as assigned. <Requirements> ・2 years of experience in sales administration, order processing, customer service, or export/import operations within a corporate or international business environment. ・Sales experience preferred, ideally within the food distribution, grocery, or related industry. ・Demonstrated proficiency using enterprise resource planning (ERP) systems or order processing software, alongside strong computer skills in Microsoft Office (specifically advanced Excel for data tracking and reporting). ・Prior experience working closely with sales teams, logistics personnel, and accounting departments to coordinate shipments, billing, and inventory. ・Associate’s degree in Business Administration, International Trade, Supply Chain Management, Logistics, or a related field; a Bachelor’s degree is preferred. ・Understanding of export documentation, shipping procedures, and basic trade compliance rules. ・Familiarity with international commercial terms and standard freight forwarding or shipping workflows. ・Comprehensive grasp of product lines, inventory stocking levels, pricing structures, and functionally equivalent cross-references or alternative items. ・Working knowledge of the end-to-end sales administration process, fr…