Export Manager

Job Title: Export Manager Location & Job Type: Jamaica, Queens, New York | Full-Time, On-Site Company Overview Altius Talent is partnering with an established international freight forwarder with a strong presence in the New York metro area. Their Queens operation supports a diverse customer base across air and ocean export trade lanes. Position Overview The Export Manager leads the export department and is accountable for day-to-day operations, team performance, and compliance. You will oversee air and ocean export workflows, develop your team, and serve as a key point of contact for customers, carriers, and overseas agents. Key Responsibilities Manage and mentor the export team, setting priorities and holding the team to service and accuracy standards Oversee air and ocean export shipments from booking through delivery, including documentation, AWB and BL issuance, and cargo tracking Ensure compliance with AES/EEI filing requirements, HTS/Schedule B classification, and export control regulations Build and maintain relationships with airlines, ocean carriers, consolidators, truckers, and overseas agents Negotiate rates and service terms with carriers and vendors Partner with sales on pricing, quoting, and new business opportunities Monitor KPIs, shipment exceptions, and cost control, and report to senior leadership Resolve escalations quickly and maintain strong customer service Drive process improvements and make effective use of the TMS (CargoWise preferred) Key Skills & Qualifications 5+ years of export experience in freight forwarding, with 2+ years in a supervisory or management role Strong knowledge of air and ocean export documentation, Incoterms, and export compliance Familiarity with JFK airport operations and the NY/NJ port complex Proven ability to lead, coach, and develop a team Strong negotiation, communication, and problem-solving skills CargoWise or comparable forwarding system experience preferred IATA certification or a customs-related credential is a plus What’s on Offer Competitive base salary, with compensation aligned to experience Comprehensive benefits package Leadership role with visibility to senior management Stable, growing organization with clear career progression Interested? Reach out to Altius Talent in confidence to learn more about this opportunity.

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