Export Coordinator

Job Description: We are seeking a detail-oriented and customer-focused Exports Coordinator to support daily export operations. The ideal candidate will have strong organizational, communication, and administrative skills, along with experience in logistics, shipment coordination, and export documentation. This role involves coordinating bookings, monitoring shipments, preparing documentation, and ensuring timely and efficient cargo transportation. Duties and Responsibilities: Coordinate shipment bookings on behalf of customers. Prepare, review, and distribute export documentation in compliance with regulations and internal procedures. Monitor shipments from receipt through final delivery, identifying and communicating potential delays or issues. Maintain accurate shipment information and data entry in the operational system. Review and audit charges before submitting invoices for payment. Communicate with customers, carriers, airlines, agents, and suppliers to ensure efficient cargo processing. Respond to customer inquiries and provide timely shipment updates. Assist with billing, invoice processing, and shipment cost inquiries. Coordinate air and ocean freight shipments with local suppliers. Assist with pharmaceutical exports, ensuring compliance with applicable requirements. Maintain updated customer Standard Operating Procedures (SOPs). Meet established Key Performance Indicators (KPIs) and departmental goals. Identify opportunities to improve operational efficiency and customer service. Collaborate with team members to resolve operational issues. Perform additional duties as assigned. Qualifications: High School Diploma or equivalent required. Bachelor's Degree in Business Administration or a related field preferred. Minimum of 3 years of relevant work experience. Experience in logistics, export operations, or freight forwarding preferred. Knowledge of air and ocean freight operations and export documentation is an advantage. Strong organizational, communication, and time management skills. Excellent attention to detail and problem-solving abilities. Strong customer service and interpersonal skills. Ability to work independently and as part of a team. Ability to maintain confidential information. Bilingual in English and Spanish preferred, but not required. IATA pharmaceutical training preferred or willingness to obtain required training. Benefits: To be determined by the company. Work Location: In person – Puerto Rico. Pay: $14.00 - $17.00 per hour Work Location: In person

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