Experienced Ford Parts Pro-NO WEEKENDS!

Overview As an Experienced Ford Parts Pro, you’ll help customers and service teams find the right parts and accessories for their vehicles. You’ll combine automotive knowledge, attentive customer service, and organized inventory practices to keep orders moving accurately. Your impact: By matching customers with the correct parts and coordinating timely fulfillment, you help support safe vehicle maintenance and efficient repairs. Responsibilities Recommend Ford parts and accessories using knowledge of vehicle systems, automotive diagnostics, maintenance, and repair needs. Build customer relationships through clear client communication, professional phone etiquette, and responsive service; support multilingual or bilingual customers when able. Manage inventory control, stocking, order fulfillment, and parts records; use a computerized maintenance management system (CMMS) and point-of-sale (POS) tools as applicable. Support retail sales and sales management through product guidance, negotiation, accurate retail math, cashiering, and cash handling. Coordinate with dealership and automotive service teams; apply mechanical troubleshooting and organizational skills to resolve parts questions. Qualifications Experience in automotive parts sales, auto parts and accessories sales, or retail sales; dealership experience is valuable. Knowledge of automotive parts management, vehicle maintenance, automotive repair, and mechanical systems. Strong customer service, communication, math, and inventory management skills. Comfortable using Microsoft Office, POS systems, and CMMS tools; able to learn relevant systems and processes. Preferred: bilingual or multilingual communication skills and experience with cashiering, stocking, or order fulfillment. Pay: $35,000.00 - $65,000.00 per year Benefits: Employee discount Health insurance Opportunities for advancement Paid time off Experience: Ford Parts: 1 year (Preferred) Work Location: In person

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