Experienced Collision Parts Coordinator / Shop Operations

Job Summary About Us VMS Auto Collision Center is a family-owned collision repair facility serving the San Gabriel Valley since 1989. We pride ourselves on quality workmanship, professionalism, and delivering an exceptional customer experience. We are seeking an experienced, highly organized, and self-motivated Parts Coordinator to take ownership of our parts operations, improve inventory management, and support daily shop workflow. The ideal candidate will have hands-on experience in the collision repair industry, be comfortable using electronic parts ordering platforms, and have the ability to independently establish and maintain efficient, organized processes. This is not an entry-level position. We are looking for someone who brings experience, takes initiative, and can make an immediate, positive impact on our operations. Key Responsibilities Parts Ordering & Management Manage parts ordering, tracking, receiving, and inventory for collision repairs. Utilize CCC ONE and electronic parts ordering platforms such as OPS Trax, CCC Parts Ordering, and CollisionLink. Receive, inspect, and mirror-match incoming parts to verify accuracy, condition, and compatibility. Identify and resolve incorrect, damaged, missing, or backordered parts. Manage parts returns, core returns, and vendor credits, ensuring proper documentation and follow-through. Maintain accurate parts records and communicate order status to the repair team. Inventory Organization & Process Improvement Develop and maintain a structured, efficient parts management system. Establish clearly designated and labeled areas for incoming parts, parts awaiting installation, and returns. Maintain a clean, organized, and clutter-free parts and materials storage area. Implement consistent procedures for receiving, labeling, tracking, and staging parts. Monitor shop materials and supplies, maintain appropriate inventory levels, and help minimize waste. Identify opportunities to improve efficiency, reduce unnecessary expenses, and streamline shop operations. Vehicle Diagnostics & Scanning Perform pre-repair and post-repair diagnostic scans using the shop's existing scanning equipment. Properly document scan results and attach reports to the appropriate repair files. Shop Workflow & Technician Support Work closely with estimators, technicians, and management to support efficient repair production. Organize and stage parts for body and paint technicians according to repair schedules. Ensure technicians have the correct parts and materials available when needed. Proactively communicate parts delays, shortages, and other issues that could affect repair timelines. Assist with maintaining an organized and efficient shop environment. Qualifications Previous automotive parts experience, preferably in a collision repair facility. Familiarity with CCC ONE and electronic parts ordering platforms , including OPS Trax, CCC Parts Ordering, and CollisionLink. Experience with parts receiving, mirror matching, inventory management, and vendor returns. Experience performing automotive pre-repair and post-repair diagnostic scans preferred. Strong understanding of collision repair workflow and parts coordination. Exceptional organizational skills, attention to detail, and follow-through are essential. Ability to independently establish, document, and maintain efficient systems. Strong computer skills and ability to maintain accurate electronic records. Excellent communication, problem-solving, and time-management skills. Dependable, proactive, and comfortable taking ownership of responsibilities. What We're Looking For We are looking for someone who takes pride in organization, efficiency, and accountability. The ideal candidate understands that an efficient parts department is essential to a successful collision repair operation. They should be capable of identifying inefficiencies, implementing practical solutions, and maintaining systems that help technicians remain productive and repairs move forw…

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