We are seeking a detail-oriented and client-focused Experience Planning Operations Associate to support clients with coordinating their travel-related plans. This role centers on organization, communication, and ensuring all arrangements are accurately prepared and confirmed.
In this position, you will assist clients by gathering information, researching options, and coordinating reservations while maintaining clear documentation. This is an excellent opportunity for someone who enjoys helping others, managing logistics, and delivering consistent service.
Key Responsibilities
Communicate with clients to understand preferences, timelines, and budgets
Research lodging, transportation, and experience options
Coordinate reservations and confirm all details
Create itineraries and organize supporting documents
Assist with changes or updates when required
Provide professional support before, during, and after each trip
Qualifications
Strong organizational and multitasking skills
Clear, professional communication abilities
Comfortable working independently
Prior coordination, hospitality, or customer service experience preferred
What We Offer
Flexible work environment
Training and ongoing guidance
Access to professional planning tools
Opportunities for long-term growth