Expeditor

Restaurant Expeditor (Expo) Butter & Jam | B & J Group LLC Job Type: Full-Time / Part-Time Schedule: Weekdays, Weekends & Holidays Location: Madison or Garwood NJ Compensation: Competitive hourly pay based on experience About Butter & Jam Butter & Jam is a modern, upscale-casual brunch restaurant known for elevated comfort food, creative menu offerings, exceptional hospitality, and a vibrant dining atmosphere. As part of B & J Group LLC, a growing multi-unit restaurant company, we are committed to delivering memorable guest experiences through outstanding food, attentive service, and operational excellence. We are seeking a highly organized, energetic, and detail-oriented Restaurant Expeditor (Expo) to join our team and play a critical role in ensuring every dish is prepared, presented, and delivered to our guests with accuracy, consistency, and efficiency. Position Overview The Restaurant Expeditor serves as the essential communication link between our kitchen and front-of-house teams. This position is responsible for coordinating food orders, maintaining quality control, managing ticket times, and ensuring all dishes leave the kitchen correctly prepared and beautifully presented. The ideal candidate thrives under pressure, communicates effectively, maintains exceptional attention to detail, and takes pride in delivering an outstanding dining experience. Key Responsibilities Food Quality & Presentation Inspect all food before it leaves the kitchen to ensure accuracy, quality, temperature, portion consistency, and presentation. Verify that dishes meet Butter & Jam's established recipes and presentation standards. Ensure all modifications, special requests, and allergy-related instructions are communicated and followed. Identify and correct any food quality or order accuracy issues before dishes reach guests. Kitchen & Service Coordination Act as the primary communication link between the kitchen, servers, food runners, and management. Coordinate the timing and execution of food orders to ensure efficient service. Monitor kitchen ticket times and communicate potential delays proactively. Organize completed dishes by table and seat number. Ensure all items for each table are delivered together whenever appropriate. Direct food runners and coordinate food delivery to maintain smooth service. Operational Excellence Maintain an organized, clean, and efficient expo station throughout service. Monitor the restaurant's point-of-sale (POS) and kitchen display system (KDS) for order accuracy and timing. Ensure proper handling of food allergies and dietary restrictions. Support kitchen and service teams during high-volume brunch periods. Assist with opening, closing, and station preparation responsibilities. Follow all food safety, sanitation, and company operating procedures. Qualifications Previous restaurant experience preferred; experience as an Expeditor, Food Runner, Server, or Line Cook is a plus. Strong communication, organizational, and multitasking skills. Ability to remain calm, focused, and effective during busy service periods. Excellent attention to detail and commitment to food quality. Ability to prioritize multiple orders and manage service timing. Familiarity with restaurant POS and kitchen display systems preferred. Strong teamwork skills and a positive, professional attitude. Ability to stand for extended periods and work in a fast-paced restaurant environment. Weekend and holiday availability preferred. What We're Looking For Our ideal Expeditor is someone who: Takes ownership of the quality and accuracy of every dish leaving the kitchen. Understands the importance of speed without sacrificing quality. Communicates clearly and confidently with both culinary and service teams. Anticipates problems and addresses them before they affect the guest experience. Works efficiently under pressure while maintaining a positive attitude. Demonstrates pride, professionalism, and a genuine passion for hospitality. Why Join Butter …

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