Executive Assistant, Team Lead
BDNow We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Responsible for providing strategic executive support to the Vice President & General Manager and selected Canadian Leadership Team members while serving as the Team Lead for the Executive Assistant (EA) function in Canada. The role acts as a trusted business partner, responsible for optimizing executive effectiveness, managing competing priorities, coordinating strategic initiatives, and ensuring seamless execution of key business activities. In addition to executive support responsibilities, the incumbent provides leadership, coaching, and coordination for the broader EA community, driving consistency, knowledge sharing, processes excellence, and continuous improvement. This position is expected to leverage technology, automation, and AI-enabled tools to improve operational efficiency, simplify administrative processes, and enhance organizational effectiveness across the Canada business. Job Responsibilities: Serve as Team Lead for the Executive Assistant community within Canada. Provide guidance, coaching, onboarding, and best practice sharing across the EA team. Coordinate workload balancing and provide support coverage during absences or peak periods. Foster collaboration and consistency in administrative practices and service delivery. Identify opportunities to improve executive support standards and operational effectiveness. Support development of training resources, templates, and playbooks for administrative processes. Maintain ownership of complex executive calendars, priorities, and time management strategies. Proactively manage scheduling conflicts and competing priorities to maximize leadership effectiveness. Coordinate leadership meetings, teleconferences, business reviews, and offsite events. Prepare agendas, briefing materials, meeting summaries, and action item tracking. Coordinate travel, expense management, and executive logistics. Support assigned leaders with day-to-day operational requirements and strategic initiatives. Support time and attendance administration, including e-Time transactions, exception resolution, approvals follow-up, and associate inquiries. Track leadership commitments and follow-up on key deliverables and deadlines. Participate in cross-functional projects and organizational initiatives. Assist with preparation of presentations, reports, communications, and leadership materials. Support purchase order coordination, and invoice processing in line with Procurement policies. Coordinate intranet content updates, and organizational charts. Support onboarding and offboarding activities for leaders and senior associates. Manage relationships with vendors (including new vendor requests), facilities teams, and event partners as required. Drive continuous improvement initiatives focused on efficiency, simplification, and standardization. Identify opportunities to automate repetitive administrative processes using available technologies. Champion adoption of Microsoft Copilot, Power Automate, Forms, and other productivity tools. Develop and maintain standardized processes, templates, and administrative playbooks. Analyze workflows and recommend improvements that enhance service levels and reduce administrative burden. Perform other administrative, operational, and project-related duties consistent with the scope of the role. Education and Experience: College diploma or university degree preferred. Minimum 5 years’ experience supporting senior executives or leadership teams required. Previous experience s…