Event Technician

The University of Texas MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. The Event Technician plays a critical role in supporting the delivery of high-quality events, meetings, conferences, and educational activities across the institution's extended campus. Through technical expertise and exceptional customer service, the Event Technician helps ensure seamless event experiences for faculty, staff, and guests. Within the Event Services department, part of Facilities Administration under the Division of Facilities Management, the Event Technician is responsible for coordinating, maintaining, and operating audio visual, web conferencing, computer lab, and video technologies. The Event Technician supports room and equipment setup, technical operations, quality control, and inventory management. The Event Technician partners with clients and internal teams to ensure successful event execution while maintaining operational and safety standards throughout UT MD Anderson. Ideal candidate is a customer-focused professional with three or more years of experience supporting conference rooms and audiovisual technology in a higher education, healthcare, or hospitality environment. The ideal candidate will possess hands-on experience with Crestron and Extron control panels, audiovisual system setup and troubleshooting, event operations, and client support, ensuring seamless meeting and event experiences. Strong technical aptitude, problem-solving skills, and a commitment to exceptional customer service are essential. This role combines technical expertise and customer service in a mission-driven healthcare environment. You'll support a variety of meetings and events, troubleshoot audiovisual technology, and help deliver seamless event experiences. The position offers opportunities to work with evolving technologies and contribute to continuous improvements in event operations. This is an onsite role with a typical schedule of Monday through Friday, 8:00 AM to 5:00 PM, with flexibility required to support event needs. Salary Range: $45,500 - $57,000 - $68,500 Typical Work Schedule: Monday through Friday, 8:00 AM - 5:00 PM, subject to change as needed Work Location: Main Campus, Full time onsite. Why Us? The Event Technician supports the mission of UT MD Anderson by providing the technical infrastructure and event services necessary for education, research, clinical collaboration, and organizational operations. This position offers opportunities to develop expertise in event technology, multimedia systems, web conferencing platforms, and customer service while contributing to meaningful work in a world-renowned healthcare and research environment. Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance. Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options. Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups. Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs. Responsibilities Asset Management Coordinate with supervisors and fellow Event Technicians to track movement of event inventory and prevent equipment loss, theft, or misplacement. Notify leadership of equipment repair and service needs. Perform periodic preventative maintenance activities to support the long-term functionality of audio visual equipment. Communication Maintain exceptional communication with clients and interdepartmental personnel. Advise faculty and staff on the operation and use of audio visual equipment. Protect confidential and proprietary information associated with Event Services operations. Event Setup, Technical Operations & Client Support Set up institutional events usin…

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