ERP Systems Administrator
CCCCCC is a proudly Canadian, privately-held company with more than 100 years of experience serving the distribution and manufacturing markets as a trusted supply chain partner. We operate as: CCC Sulphur Products , producing sulphuric acid, oleum, and sodium bisulphite CCC Plastics , supplying polymer resins, compounds, and colour concentrates CCC provides technical expertise, logistics, and value-added services to customers across Canada and selected U.S. markets. Our manufacturing facilities are located in Colborne, Ontario and Elmira, Ontario , supported by warehouses, sales representatives, and technical teams across Canada and select U.S. markets. CCC’s operations emphasize Responsible Care® , sustainability, regulatory excellence, and long-term partnerships with customers, suppliers, and employees. The Opportunity Reporting to the Director, Finance , the ERP Systems Administrator maintains, supports, and continuously improves CCC’s ERP and CRM systems. This role works closely with business users and subject matter experts (SMEs) to ensure systems are reliable, well-documented, and aligned with organizational needs. Key Responsibilities Provide technical support and guidance to ERP and CRM users Identify and resolve ERP- and CRM-related technical issues, system updates, and performance enhancements Execute functional testing for minor and incremental system changes Clearly document test plans, results, and outcomes Collect, validate, and maintain datasets from internal and external sources Leverage AI to analyze trends in our enterprise data and work closely with business leaders to influence data-driven business decisions Develop dashboards, reports, and data visualizations using tools such as Power BI Maintain and update system reports while ensuring data integrity and accuracy Support data imports, exports, and integration troubleshooting Partner with business units to identify ERP and CRM new system requirements and improvement opportunities and lead the management and delivery of new capabilities Analyze existing system infrastructure and recommend enhancements Evaluate application and deployment of new technologies (AI) / software across the business Work with SMEs across functions and businesses to understand system, processes and workflows and identify opportunities for improvements (e.g. change from paper-based workflows to digital workflows) Support IT and systems-related projects, including planning, tracking deliverables, and documentation Maintain ERP system documentation, version control, and upgrade records Education & Experience Requirements College diploma or university degree in Business Administration, Computer Science, Management Information Systems, or equivalent Minimum 5 years of experience working with enterprise systems Experience with finance-related processes, such as G/L postings, reconciliation, financial reporting, and period-end process Experience with relational databases and data analysis Experience in using business intelligence tools such as Power BI Travel required between CCC sites in Ontario (Toronto, Colborne, and Elmira) Valid driver’s license and access to a personal vehicle is required CCC is committed to providing accommodations for persons with disabilities. If you require accommodation at any stage of the recruitment process, we will work with you to meet your needs. Pay: $95,000.00-$115,000.00 per year Benefits: Company events Dental care Extended health care Life insurance RRSP match Tuition reimbursement Vision care Application question(s): Are you able to regularly drive to Colborne, ON and Elmira, ON? Do you hold a valid Ontario driver's license? Experience: Enterprise Systems: 5 years (required) Work Location: In person