ERP Business Systems Analyst (Business Central)
The Cook & Boardman GroupBuild Your Career Where You Matter
Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whethe
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r you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.
Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:
• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
The ERP Business Systems Analyst – serves as a hands-on business and technology partner responsible for supporting, implementing, and continuously improving Microsoft Dynamics 365 Business Central and the surrounding Microsoft business applications ecosystem, including Dynamics 365 CRM, Power Platform, Power BI, Microsoft Fabric, and Microsoft 365 Business Central. This role works closely with Finance, Accounting, Operations, Supply Chain, branch leadership, and IT to standardize business processes, strengthen financial controls, and enable Business Central as the common finance foundation for GL detail, financial dimensions, entity consolidation, and intercompany across CBX businesses.
The ideal candidate brings a practical blend of business analysis, Microsoft ERP functional expertise, working accounting knowledge, and strong organizational skills. This individual will translate business needs into standard Business Central processes, leverage existing CBX process maps (Order-to-Cash, Procure-to-Pay, Record-to-Report), favor out-of-the-box capabilities over customization, safeguard data and financial accuracy through deployments, and help users adopt the platform with confidence. Hands-on Business Central or Dynamics NAV experience is highly valued, particularly as part of a prior implementation or migration.
Responsibilities
Business Process Analysis & Standardization
• Analyze and document current-state and future-state processes across Record-to-Report, Order-to-Cash, Procure-to-Pay, Inventory, Manufacturing, and Project/Job Accounting.
• Facilitate discovery workshops with business leaders, branch SMEs, and process owners, and translate needs into process maps, user stories, fit-gap findings, and acceptance criteria.
• Promote standard, out-of-the-box Business Central processes across businesses and branches while documenting justified business variations and their dependencies.
• Identify manual workarounds, control gaps, and automation opportunities, and build reusable process templates, SOPs, and playbooks for future deployments.
Dynamics 365 Business Central Configuration & Support
• Serve as a primary functional resource for Business Central modules, including General Ledger, Dimensions, AP, AR, Cash Management, Fixed Assets, Purchasing, Sales, Inventory, Warehouse, Jobs, Manufacturing, and Intercompany.
• Maintain setup tables, posting groups, number series, approval workflows, user permission sets, and security groups in partnership with IT administrators.
• Evaluate requirements against standard Business Central capabilities and AppSource solutions before recommending extensions or custom (AL) development.
• Troubleshoot user and system issues, perform first-level root-cause analysis, and manage Microsoft partner and ISV support cases through resolution.
Microsoft Business Appli