Entry-Level Customs Coordinator

We are a well-established customs brokerage firm located in South San Francisco, specializing in facilitating international trade. We are seeking full-time entry-level professionals to join our dynamic team. This role is ideal for individuals who thrive in fast-paced, high-pressure environments, excel at multitasking, and possess a strong eagerness to learn. Comprehensive training will be provided to successful candidates. Position Responsibilities Data Entry: Input shipment data accurately into the web-based ABI system, NETCHB. Documentation Preparation: Compile and prepare required documents for Customs clearance to ensure timely and proper shipment release. Customer Service: Act as a liaison among vendors, clients, and government agencies, maintaining excellent communication to address inquiries and resolve issues. Invoicing and Billing: Create and manage invoices and billing statements with precision. Administrative Duties: Perform general office tasks such as faxing, copying, printing, and filing to support daily operations. Additional Responsibilities: Take on other duties as assigned to support team success. Qualifications Language Skills: Bilingual proficiency in Chinese and English is highly preferred, as a significant portion of our clients are based in Asia. Technical Skills: Proficiency in Microsoft Outlook, Word and Excel is required, along with a basic understanding of general computer functions. Communication Skills: Strong written and verbal communication skills, coupled with exceptional customer service abilities. Attention to Detail: High degree of accuracy in all tasks, with a focus on quality. Work Ethic: A strong sense of responsibility, eagerness to learn, and the ability to adapt quickly to new challenges. Flexibility: Availability to work overtime, including occasional weekends, as needed. Compensation and Benefits We offer a comprehensive benefits package, including: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Benefits will become available upon successful completion of a probationary period. How to Apply If you are interested in joining a team dedicated to excellence in customs brokerage and international logistics, please send your resume and a brief cover letter detailing your qualifications and availability. We are an equal-opportunity employer and encourage individuals from all backgrounds to apply. Job Type: Full-time Pay: From $23.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Work Location: In person

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