Enterprise Resource Planning Product Manager (Information Systems Analyst, Principal - Generalist)

The Position Job Appointment: Full Time, Regular Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM. Alternate schedules may be available. Starting Pay: The City of Portland follows the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. The City of Portland is seeking an innovative, strategic, and collaborative Enterprise Resource Planning (ERP) Product Manager to guide the evolution of the City’s ERP ecosystem. This position connects business strategy with technology delivery, helping City staff access reliable, effective tools that support daily operations and improve services for our community. As the ERP Product Manager, you will own the product vision, roadmap, and lifecycle for enterprise capabilities supporting Finance, Procurement, Human Capital Management, and Reporting and Analytics. You will guide ERP transformation efforts. You will bring together City leadership, business partners, technical teams, vendors, and users to identify needs, set priorities, and deliver measurable results. Your work will help ensure the City’s ERP investments support operational effectiveness, strong governance, accessibility, equity, and a positive user experience. What You’ll Get to Do Set the product direction: Develop and maintain multiyear ERP product vision, strategy, and roadmap aligned with City priorities, business needs, and citywide technology goals. Guide ERP transformation : Lead product planning for implementations, migrations, integrations, and module deployments, balancing business continuity and opportunities to modernize. Understand business and user needs: Lead discovery, design, and blueprinting workshops with Finance, Procurement, Human Resources, and other partners to capture, validate, and prioritize requirements. Turn priorities into actionable work: Maintain product backlogs, define opportunities with technical teams, and make informed tradeoffs based on value, usability, technical feasibility, cost, risk, and available resources. Support iterative delivery: Guide products through design, build, testing, deployment, and continuous improvement using iterative practices. Partner with delivery leads to address risks and dependencies. Strengthen governance and reliability: Partner with security, audit, and technical teams to ensure ERP products meet enterprise governance, security authorization, and audit requirements. Build accessible, user-centered solutions: Use interviews, journey maps, service blueprints, usability testing, and feedback to improve workflows and incorporate accessibility and equity into product decisions. Measure results: Establish and track product outcomes, implementation milestones, service-level agreements, and key performance indicators to evaluate adoption, migration success, support performance, and business value. Build shared understanding: Communicate product priorities, scope, progress, and outcomes clearly to technical and nontechnical audiences, helping partners reach decisions across organizational boundaries. Ideal Candidate Profile Strategic Product Leader: Connects long-term business goals with practical product roadmaps and clear delivery priorities. ERP Transformation Partner: Brings hands-on ERP experience and understands how enterprise systems support interconnected business functions. Collaborative Decision maker: Builds trusted relationships across departments and helps stakeholders with differing priorities reach clear, informed decisions. User-Centered Problem Solver: Uses research, feedback, and data to understand challenges and develop accessible, effective solutions. Clear Communicator: Explains complex technical and business considerations in language that supports shared understanding and action. Results-Oriented Leader: Defines success, measures outcomes, and adjusts priorities to improve service delivery, operational effect…

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