What You’ll Do:
EDI Operations & Issue Resolution
Monitor and action day-to-day EDI exceptions across key transaction sets (850, 855, 856, 810, 210, 214).
Investigate and resolve ASN, Invoice, and PO failures related to validation rules, mapping issues, ID setup, duplication, or sequencing errors.
Work directly with SPS Commerce, internal IT teams, and trading partners to diagnose and correct issues impacting flow of goods and invoicing.
Manage time-sensitive escalations where EDI issues could delay store deliveries, DC receiving, or payment.
Vendor & Carrier Enablement
Act as a primary EDI point of contact for vendors, 3PLs and carriers during onboarding, testing, and production support.
Coordinate EDI testing and certification activities through SPS Commerce, including production readiness and cutovers.
Support vendors in understanding Canadian Tire / Mark’s / FGL EDI requirements.
Assist with ongoing vendor compliance, including ASN timeliness, structure, and data accuracy.
Cross-Functional Collaboration
Partner closely with Supply Chain, Finance/AP, Merchandising and IT teams.
Translate business issues into clear EDI or data flow problem statements.
Participate in incident reviews, root-cause analysis and post-implementation assessments.
Documentation, Reporting & Continuous Improvement
Maintain documentation related to EDI standards, vendor requirements and procedures.
Support exception reporting, success/error reporting and ad-hoc analysis.
Contribute ideas to improve EDI stability, vendor experience and operational efficiency.
Support project work tied to EDI enhancements and testing strategies.
What You Bring:
2+ years supporting EDI or system-to-system integrations (retail or supply chain preferred).
Working knowledge of EDI transaction sets: 850, 856, 810 (210 a strong asset).
Experience troubleshooting structured data issues.
Strong communication skills and ability to manage high-impact issues.
Experience with SPS Commerce or similar EDI providers is an asset.
Retail supply chain knowledge (PO lifecycle, ASN, invoicing) is an asset.
SQL, reporting or data analysis experience is an asset.
Exposure to vendor onboarding or compliance programs is an asset.
We’re always looking for great talent! In addition to competitive pay, we offer:
Comprehensive benefits and retirement programs
Performance incentives, Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts
Broadband Salary Range: $53,000 – $88,000.
Our typical hiring range is between $53,000 and $70,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.
This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.