Enterprise Account Executive

About Us AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants. AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint. AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,400 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases. Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide. Your Mission AfterShip's North American go-to-market team is in a growth phase. Our largest opportunity sits with enterprise retailers and D2C brands, where post-purchase spans multiple carriers, regions, storefronts and teams - and where unifying shipping, tracking, and returns on one platform creates the biggest impact. As an Enterprise Account Executive, you will win new logos among the largest eCommerce merchants in North America. You will build strategies for a named list of target accounts, earn access to senior executives, and lead complex, multi-stakeholder sales cycles from first meeting through signature. Deals are larger, longer and multi-product, typically running 6+ months and involving security, legal, and procurement review. You will work alongside Marketing, Professional Services, RevOps, and Customer Success to land and set up long-term partnerships. This is a remote position, with a preference for candidates in the United States (New York, California, Utah, Texas) or Canada (Toronto). This role requires collaboration with teams located in Asia and Europe, which may require working outside of regular business hours 1-2 times per week. What You'll Do Own new business across a named list of enterprise eCommerce retailers and D2C brands, from account research through negotiation and close Build and run account plans for your target list, pairing your own executive outreach with BDR, marketing, and partner-sourced pipeline Earn meetings with senior leaders across eCommerce, Customer Experience, Operations, Supply Chain, and Finance, and multi-thread to reach the economic buyer early Lead consultative discovery that maps the merchant's post-purchase stack, quantifies the cost of the status quo, and builds an executive business case tied to support costs, shipping spend, return rates, and repeat purchase revenue Qualify rigorously using a structured framework (such as MEDDICC) and drive deals with mutual action plans that keep champions, buyers, and timelines aligned Orchestrate the deal team, partnering with Solutions Architects on technical discovery, integrations, and tailored demos, and with Product Marketing on competitive strategy Navigate security reviews, legal redlines, and procurement, and negotiate multi-year, multi-product agreements Work with ecosystem partners such as Shopify Plus, commerce agencies, and system integrators to source and accelerate deals Own an accurate forecast in HubSpot and use Gong to review your calls and act on coaching Represent AfterShip in person at executive meetings, onsites, and industry events Hand off closed customers cleanly to Onboarding and Customer Suc…

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