Engagement and Education Manager

Position Title : Food to Freedom Engagement and Education Manager FLSA : Exempt, Full-Time Pay Range : $85,000 to $95,000, annually with full benefits Schedule : 40 hours/week | Monday - Friday, some nights and weekends Location : 100% In-Person, on-site in San Francisco, CA Start Date : December 2026 Mission : Booker T. Washington Community Service Center (BTWCSC) is one of the Bay Area’s oldest Black-led, Black-serving nonprofit organizations with a century of service to San Francisco. A beacon of Black joy and self-determination, we have nurtured over five generations of Black San Franciscans. We stand embedded as an anchor institution, fostering intergenerational bonds and working in solidarity with allied communities to reform and reimagine a more inclusive San Francisco. We prioritize serving the Black community and welcome all from cultures and ages 0-99 who walk through our door. We are one of the few urban spaces where anyone in the community can access comprehensive services, from a hot meal to childcare to academic support to senior services. Summary : BTWCSC seeks a highly-experienced and operationally-driven Food to Freedom (F2F) Engagement and Education Manager to protect our community's right to healthy, culturally appropriate food produced sustainably. This role involves building and operationalizing BTWCSC’s self-sustaining food supply within the community to reduce dependency on external food sources, enhancing the District 5 neighborhoods’ nutritional well-being with access to fresh, and healthy foods; coordinating food justice and systems learning and initiatives within BTW Programs; developing meaningful educational partnerships and outreach with local nonprofits, farmers, chefs and producer communities; co-leading a team to seamlessly deliver culturally-affirming services in a timely and efficient manner. The Engagement and Education Program Manager will also ensure BTWCSC’s food justice vision is operationalized across its major program areas. This manager role requires a seasoned food and agricultural industry worker with exceptional skills in people management, community engagement skills, nutrition and food systems education, good food procurement and partner and community relations. The Education and Engagement Manager will also be responsible for deepening client/participant engagement and knowledge of Black-led and Black-fed food systems with an emphasis on meaningful outcomes around good food access, healthy eating and active living. As directed by Associate Director of Community Resiliency Program, this employee will also ensure equitable access to and distribution of food within the Fillmore/Western Addition and broader San Francisco community, applying best practices in food safety, health, and nutrition and a participant-centered approach. The Manager will coordinate and collaborate with all staff and activities associated with all BTW food programs. By taking advantage of this opportunity, the Manager will contribute to the organization's mission of meeting community needs by providing efficient and effective program operations that enhance BTWCSC's commitment to excellence. Essential Duties: Supervision and People Management: Serve as a role model for F2F Team; demonstrates executive functioning and ability to deliver great internal and external client service. Demonstrate holistic program leadership by being a cross-trained functional support of the Food Operations team and coordinating with the Food Operations Manager to ensure overall program success. Supervise BTW Food to Freedom staff using the organization’s servant leadership philosophy, coaching staff towards a culture of excellence, including the F2F Engagement and Education Coordinator(s), Food Justice Liaison(s), and Food to Freedom Seasonal Specialist(s), and volunteers. Serve as a conduit for clear and timely communication between leadership and frontline staff, and volunteer management. Manage admi…

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