Employee Grocery Store Supervisor

The Market at Wisteria plays a unique role in daily life at Nemacolin, providing associates and their families with convenient access to fresh food, beverages, everyday essentials, and moments of connection throughout the workday. As The Market Supervisor, you will help bring that experience to life through daily leadership, operational coordination, merchandising support, and a commitment to service excellence. Working closely with market leadership, you will guide associates, maintain operational standards, and help ensure the market remains a welcoming, dependable destination that supports the associate experience while contributing to the success of the operation. What You Will Create A welcoming and memorable market experience by providing visible leadership, supporting associates, and ensuring service standards are consistently delivered Smooth daily operations through effective shift coordination, task delegation, problem-solving, and attention to operational priorities Well-presented retail, food and beverage, and on-the-go offerings by maintaining merchandising standards, product organization, cleanliness, and visual appeal Consistent product availability by monitoring inventory levels, communicating replenishment needs, rotating product appropriately, and supporting inventory-control practices A capable and engaged team by assisting with training, coaching, recognition, and day-to-day associate development Confidence in daily operations through accurate cash-handling oversight, operational compliance, documentation, and adherence to established procedures Strong communication and collaboration by building productive relationships with associates, vendors, leadership, and resort partners A culture of accountability, hospitality, and teamwork by leading through example and reinforcing operational and service expectations What You Can Expect A hands-on leadership role supporting the daily operation, associate experience, merchandising standards, and service environment of The Market at Wisteria Responsibility for leading shifts, coordinating daily activities, resolving operational issues, and maintaining service and presentation standards Daily interaction with patrons, associates, vendors, leadership teams, and business partners throughout the resort Opportunities to develop leadership, retail operations, inventory management, merchandising, and associate-development expertise Exposure to scheduling support, inventory processes, product ordering, operational reporting, and other business functions that contribute to market performance An active environment that balances customer service, operational execution, merchandising, and team leadership throughout the day A flexible schedule that may include evenings, weekends, holidays, and peak business periods What You Bring A hospitality-driven approach and genuine commitment to creating positive experiences for patrons and associates Confidence leading others, providing direction, and maintaining accountability in a fast-moving operational environment Strong organizational skills and attention to detail, with the ability to balance multiple priorities effectively Professional communication skills and the ability to build productive relationships across departments and levels of the organization Sound judgment, adaptability, and composure when responding to changing business needs and operational challenges A collaborative mindset with a willingness to support team success and contribute wherever needed Integrity, professionalism, and discretion when handling operational information and associate matters Qualifications High school diploma or GED required Previous supervisory, lead, retail, grocery, food and beverage, customer service, or related experience preferred Must be at least 18 years of age Demonstrated ability to lead, coach, or support associates in a team environment Working knowledge of retail operations, merchandising practices, inventory processes, and custome…

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