eMaint Specialist

Position: eMaint Administrator Reports To: Facilities Manager Direct Reports: n/a Days / Hours of work: Full-time, Non-Exempt; normal business hours with occasional support outside scheduled hours when required Compensation: Depending on Experience Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience. General Position Overview: The eMaint Specialist is responsible for the administration, accuracy, standardization, and continued improvement of the company’s maintenance management system. This position maintains asset records, preventive maintenance schedules, work order configurations, user access, reports, dashboards, and system documentation across all MRS facilities. The eMaint Specialist provides accurate and timely information so the Facilities Manager, RMTs, SMTs, and site leadership can manage maintenance performance, labor, costs, backlog, PM completion, and equipment reliability. At Midwest Refrigerated Services, we are driven by our Midwest Values of: M odesty I ntegrity D ependability W ork Ethic E fficiency S afety T rust It is expected that all employees exemplify these values. General Accountabilities include: Safety: Follow all company safety requirements, identify and report hazards, document near misses regularly, and immediately escalate unsafe conditions or compliance concerns. System and User administration: Maintain approved eMaint settings, forms, workflows, work order categories, priorities, statuses, required fields, notifications, dashboards, and system standards. Build and maintain approved PM schedules, tasks, frequencies, meter triggers, assignments, procedures, and required documentation. Confirm PMs generate correctly and remain attached to the proper asset. Create, update, and deactivate user accounts; assign approved roles and permissions; maintain site and regional access; and complete approved access requests within established timelines. Labor and cost reporting: Verify that labor, parts, purchases, and vendor costs are recorded against the correct work order, asset, site, and cost category. Report missing or inconsistent information for correction. Parts and documents: Maintain approved parts records, descriptions, numbers, vendors, costs, storeroom locations, minimum quantities, manuals, inspection records, and other maintenance documents stored in eMaint. Training and job aids: Provide eMaint onboarding and continued training for RMTs, SMTs, Operations, and other approved users. Create and maintain procedures, job aids, and data entry standards. User support: Respond to system questions, investigate reported problems, resolve issues within assigned access, and coordinate with eMaint support when additional assistance is required. Compliance records: Maintain accessible maintenance history, inspection documentation, PM records, and audit trails needed to support safety, food safety, customer, regulatory, and insurance requirements. Communication: Provide regular updates to the Facilities Manager regarding data quality, system issues, overdue corrections, reporting trends, user adoption, and decisions req…

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