Electric Utility Distribution Dispatcher

Privacy Policy Job Openings Electric Utility Distribution Dispatcher Field & System Operations - Marana, Arizona Department Field & System Operations Employment Type Full-Time Minimum Experience Entry-level Compensation $58,500 - $63,000 DOE Join Our Team as a Distribution Dispatcher at Trico Electric Cooperative! Posting Period: Sunday September 27th - Until Filled Annual Salary: $58,500 - $63,000 DOE We are hiring for one full-time position within System Operations. This position will be filled from either the Distribution Dispatcher or System Operator posting. The position offered will be based on the selected candidate's qualifications and experience. Cooperative Expectations We are committed to fostering a culture of excellence, where employees are empowered to grow, collaborate, and contribute to meaningful work. Just as we strive to provide 5-star customer service to our members, we also hold ourselves to the highest standards in how we work and support one another. What You Will Do: The Distribution Dispatcher plays a critical role in monitoring and supporting Trico’s electrical system operations. Using tools such as the Outage Management System (OMS), Supervisory Control and Data Acquisition (SCADA), and Customer Information System (CIS), this position ensures real-time system awareness, coordinates outage response, and facilitates system switching. The Dispatcher provides essential support to the System Control team, contributing to operational reliability, member communication, and data reporting. This is a 12-hour shift position, with rotations occurring every 5 weeks. Overnight and weekend shifts are required, ensuring 24/7 coverage of Trico’s distribution system. Key duties and expectations include, but are not limited to, the following: Communicates directly with field personnel through phone or two-way radio to issue Clearances, Hot Line Orders (HLO), and Special Conditions (SPC); and assists with activities associated with other service order work as needed. Monitors and tracks current system loads and under the supervision of ADSO or DSO implements load control and/or load management programs. Tracks and analyzes system events utilizing Trico’s AMI network and Milsoft fault detection model to isolate fault locations and dispatch crews to patrol areas as needed. Assists with power flow and other analysis using Operation Analytics, Milsoft and/or other similar software to support outage restoration and for development of switching procedures. Tracks and monitors outages by logging outage information into OMS and noting member information into CIS; assists in emergency procedures to restore electrical services and contacts crews to communicate relevant outage information. Assist in the creation and coordination of system switching programs for both emergency outage restoration and general maintenance. Coordinates with Operations and assists in planned outages for maintenance and repairs; notifies members utilizing the automation phone system. Answers incoming phone calls, transfers members to the correct department and assists members during an outage or power quality issue. Assists with generating system reports to create electrical data for analysis and performs general administrative tasks for management. Monitors and maintains building and facilities security; monitors cameras, contacts authorities and management; controls access to the headquarters yard via the gate control and phone. Performs other duties as required and/or assigned. What You Bring To Trico: High school diploma or equivalent Ability to remain calm and effective in emergency or high‑pressure situations Basic computer proficiency and ability to learn multiple operational systems Willingness to work shifts, nights, weekends, holidays, and on‑call rotations as required Experience in electric utility operations, dispatch, system control, or related field is preferred. Why work at Trico Trico Electric Cooperative is a member-owned, not-for-profi…

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