Ecommerce Marketplace Distribution Associate

Performance Health is seeking an Ecommerce Marketplace Distribution Associate to join our team. In this role, you will be responsible for the accurate and timely fulfillment of customer orders across multiple ecommerce platforms. This role supports end-to-end marketplace operations including picking, packing, shipping, inventory accuracy, and compliance with marketplace-specific requirements. The associate ensures orders meet strict service-level agreements (SLAs), quality standards, and platform compliance while maintaining a safe and organized distribution environment.Essential Job Duties & ResponsibilitiesPick, pack, and ship ecommerce orders in accordance with marketplace requirements (e.g., Amazon, Walmart, Shopify, DTC platforms)Meet or exceed productivity, accuracy, and on-time shipment metrics tied to ecommerce SLAsEnsure correct labeling, packaging, documentation, and carrier selection for marketplace ordersUse WMS and RF scanning devices to accurately track inventory movement and order fulfillmentPerform inbound, outbound, cycle counting, and inventory reconciliation activitiesMaintain compliance with GDP, GMP, UL certification, and applicable HazMat regulationsIdentify, report, and escalate inventory discrepancies, order errors, or system issuesFollow all standard operating procedures (SOPs), best operating practices (BOPs), and marketplace compliance rulesMaintain a clean, organized, and safe work area at all timesNotify leadership of unsafe conditions or process risks within the work areaDemonstrate effective communication and teamwork in a fast-paced ecommerce environmentSupport peak volume periods, promotions, and time-sensitive fulfillment demandsPerforms other duties as assignedJob QualificationsHigh school diploma or equivalent1-3 years of warehouse, fulfillment or distribution center experienceAbility to learn and operate WMS, RF scanning devices, and shipping software (e.g., FedEx Ship Manager, UPS WorldShip)Basic computer skills or ability to learn ecommerce-related systemsStrong attention to detail and accuracyAbility to read, understand, and apply customer and marketplace order requirementsBasic math skills and logical reasoningProblem-solving, organization, and time management skillsAbility to lift and/or move up to 70 poundsBenefitsOur benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs.This is a full-time position with a competitive hourly pay rate plus benefits.To perform this job successfully

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