eCommerce Associate - Riverside

Pay Rate: $16.90 ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. ABOUT OUR RETAIL TEAM Become part of the dedicated RETAIL Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “ Do The Most Good ” at our Perris Distribution Center , which supports the Adult Rehabilitation Program. This is an opportunity to showcase your creativity, while contributing to the success of our Program and its participants. EMPLOYEE BENEFITS OFFERED Opportunity for career growth Paid time off Employee Discounts Employee Referral Bonuses Medical, Dental, and Vision Retirement Plan AFLAC Employee Assistance Program (EAP) GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. JOB TITLE: ECOMMERCE ASSOCIATE STATUS: FULL-TIME REPORTS TO: ECOMMERCE SUPERVISOR GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. JOB SUMMARY: The Ecommerce Associate will be responsible for the processing and shipping of sold merchandise, creating product listings, and enhancing the overall customer experience. GENERAL DUTIES: Address stock shipping, coordinate scheduling, and ensure timely order fulfilment. Administer inventory procedures to track active listings and securely store pending items in designated areas. Create and update product listings, ensuring accurate product descriptions, images, and specifications. Select high-value merchandise located at the ARC Center for sale on the online platform. Test items to confirm functionality or authenticity before posting, such as electronics and jewelry. Photograph and present merchandise in a visually appealing and informative manner. Provide excellent customer support via email, message, and phone, addressing customer inquiries and concerns. Ensure precision in both written and verbal tasks. Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor. Demonstrate efficiency, accuracy, and high productivity through effective workload management. Display an eagerness to acquire new skills and grow within the organization. Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business. QUALIFICATIONS : High School Diploma or equivalent required. Excellent verbal and written communication skills of the English language. Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.). Knowledge of online selling platforms and proficiency in Photoshop is preferred. Ability to work collaboratively in a team environment. Ability to work independently with minimal supervision. Ability to work under pressure and multitask. Ability to type at least 40 words per minute. Experience in identifying high-quality and designer brand merchandise. Must have 2-4 years of customer service and/or retail experience. Must be able to pass a criminal background check (required). PHYSICAL REQUIREMENTS : Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, pu…

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