EBA Strategy & Transformation Principal

Join FedEx's enterprise transformation efforts and play a pivotal role in connecting business strategy, technology, and operational execution to drive meaningful organizational change. This highly collaborative role supports enterprise-wide transformation initiatives, partnering with cross-functional leaders and teams to establish common operating frameworks, strengthen organizational change management, and ensure the successful execution of complex strategic programs. The successful candidate will bring extensive experience leading large-scale transformation programs, navigating complex organizational structures, and translating strategic objectives into actionable implementation plans. Strong communication, stakeholder engagement, and analytical capabilities are essential, along with the ability to influence stakeholders at all levels of the organization. This opportunity offers broad enterprise exposure and the chance to help shape how FedEx drives transformation, improves operational effectiveness, and delivers sustainable business outcomes across the organization. The Strategic Program Management Principal is responsible for leading complex, cross-functional transformation initiatives that drive strategic business outcomes, operational excellence, digital modernization, and organizational change. This role partners with executive leadership, business stakeholders, and delivery teams to define transformation roadmaps, establish governance, manage program execution, mitigate risks, and ensure realization of targeted business benefits. Additional Job Description In this role, you will support enterprise transformation initiatives that align strategy, technology, organizational change, and operational execution through a common operating model. The ideal candidate will demonstrate the ability to: Lead and coordinate large-scale enterprise transformation programs involving multiple business functions, operational teams, and technology stakeholders. Translate strategic business priorities into structured transformation roadmaps, implementation plans, and measurable deliverables. Develop and execute organizational change management strategies that support adoption, stakeholder engagement, and long-term sustainability. Navigate complex organizational environments and effectively collaborate with stakeholders across multiple levels, departments, and operating companies. Apply continuous improvement methodologies, including Agile, Lean Six Sigma, and structured change management approaches such as ADKAR. Partner with business and technology teams to align product management practices, operational priorities, and enterprise transformation objectives. Incorporate customer-centric and user-centric design principles into transformation initiatives to improve business processes and employee experiences. Establish performance metrics, track key performance indicators (KPIs), and provide data-driven reporting on program progress, risks, and business outcomes. Develop compelling executive presentations, strategic narratives, and communication materials that clearly articulate transformation priorities and recommendations. Support the development of change management plans, implementation plans, and sustainability plans to ensure successful program delivery and adoption. Identify opportunities to improve operational efficiency, strengthen enterprise frameworks, and drive continuous improvement across the organization. Collaborate with geographically distributed and global teams as needed to support transformation initiatives. Preferred Technical Experience Experience with three or more of the following methodologies, business disciplines, and technologies is desirable: Agile project and program management methodologies Lean Six Sigma and continuous improvement practices ADKAR change management methodology Product management and product development practices Customer-centric and user-centric design Supply chain management and technical opera…

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