E-Commerce Specialist – Amazon Vendor Central

Job Summary We are seeking a detail-oriented, analytical, and results-driven E-Commerce Specialist with a strong focus on Amazon Vendor Central to manage and optimize our online retail business. The ideal candidate will have hands-on experience managing Amazon Vendor Central operations, maintaining product catalog accuracy, monitoring purchase orders, managing inventory and fulfillment processes, and analyzing sales performance to drive revenue growth. This role will focus primarily on managing and optimizing our Amazon 1P business through Vendor Central, including catalog management, purchase order processing, inventory availability, shortage and chargeback resolution, operational performance, and coordination with Amazon retail teams. Experience with Amazon Seller Central, Walmart Marketplace, and other online retail platforms is highly desirable. The successful candidate will work closely with sales, marketing, inventory, operations, and customer service teams to ensure efficient day-to-day e-commerce operations, improve retail account performance, and support the company's overall online growth strategy. Key Responsibilities 1. Amazon Vendor Central Management & Operations Manage day-to-day e-commerce operations primarily through Amazon Vendor Central. Monitor and process Amazon purchase orders (POs), ensuring timely confirmation, fulfillment, and delivery in accordance with Amazon's requirements. Monitor inventory levels, product availability, replenishment, and out-of-stock issues to support sales growth and minimize lost sales. Manage and maintain product catalog information, including product titles, descriptions, bullet points, images, attributes, variations, and other product content. Collaborate with the design and marketing teams to develop, align, and optimize Amazon Premium A+ Content, ensuring consistent brand messaging, engaging product storytelling, and visually compelling content that enhances the customer experience and supports conversion growth. Monitor and troubleshoot operational issues related to purchase orders, shipments, invoices, payments, deductions, and vendor compliance. Investigate and resolve chargebacks, shortages, price discrepancies, and other vendor-related claims. Monitor Amazon operational performance metrics and compliance requirements to maintain account health and minimize avoidable costs. Coordinate the collection, preparation, submission, and maintenance of product compliance documents required by Amazon and other retail platforms, including product specifications, safety and testing reports, certificates, declarations, and other applicable regulatory documentation. Collaborate with internal teams, suppliers, and relevant stakeholders to obtain supporting documents, respond to compliance requests, resolve documentation issues, and ensure products meet marketplace requirements and maintain active listings. Coordinate with internal teams to resolve fulfillment, inventory, pricing, and product availability issues. Support ongoing process improvements and operational initiatives to enhance Amazon Vendor Central performance, streamline workflows, reduce operational costs, and improve overall account efficiency. Perform other duties and responsibilities as assigned to support the needs of the business and the overall e-commerce team. Minimum Requirements 2–3 years of experience in e-commerce operations, preferably Amazon Vendor Central (1P). Knowledge of Amazon purchase orders, inventory management, fulfillment, and vendor compliance. Experience with product catalog management and listing optimization. Ability to resolve chargebacks, shortage claims, invoice discrepancies, and pricing issues. Proficiency in Microsoft Excel and e-commerce sales reporting. Basic understanding of product compliance documentation and marketplace requirements. Strong analytical, organizational, communication, and problem-solving skills. Experience with Amazon Seller Central, Walmart Marketplace, and Premi…

View the full posting and apply