E-commerce Sales Specialist – Diesel Parts

Job Summary As an E-commerce Sales Specialist – Diesel Parts, you’ll help customers find the right parts and accessories for their diesel vehicles through online and phone-based sales. You’ll combine automotive parts knowledge, customer service, and accurate order handling to make each purchase clear and straightforward. Your impact: By confirming fitment and fulfilling orders accurately, you help customers get the parts they need to maintain or repair their vehicles. Responsibilities Respond to customer questions, provide product guidance, and build strong customer relationships through clear online and phone communication. Identify suitable diesel parts using knowledge of vehicle systems, automotive diagnostics, maintenance, and mechanical troubleshooting. Process sales, payments, and orders using point-of-sale (POS) tools; support cashiering and cash handling when needed. Maintain product listings, stock records, inventory control, and order fulfillment; coordinate stocking and parts management. Apply retail math and negotiation skills while supporting sales management and a smooth customer experience. Skills Essential: Customer service, sales, retail sales, automotive parts sales, communication skills, client communication, phone etiquette, organizational skills, and Microsoft Office proficiency. Essential: Automotive parts and accessories knowledge, mechanical knowledge, vehicle maintenance, automotive repair, automotive service, and inventory management. Preferred: Dealership experience; familiarity with computerized maintenance management systems (CMMS); bilingual or multilingual communication. Helpful experience: Auto parts and accessories sales, automotive parts management, inventory control, cashiering, cash handling, POS systems, order fulfillment, stocking, and retail math. Pay: $25.00 - $29.00 per hour Benefits: Flexible schedule Opportunities for advancement Work Location: In person

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