E-Commerce Operations Manager

Location: Endicott, NY Posted: 9/29/2026 Location Name: Endicott Wage Max: 120,000.00 Annual Wage Min: 90,000.00 Annual Position Type: Full Time Shift: 1st Shift Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive. Position: E-Commerce Operations Manager Location: Endicott, NY Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking an Operations Manager to join our Cables on Demand team located in Endicott, NY. Amphenol Cables on Demand is a fast-growing, high-mix, low-volume custom cable manufacturer serving customers through a dynamic e-commerce platform. We are seeking a driven Operations Manager to lead strategic and day-to-day execution across our sales, production, warehouse, customer service, and systems functions. This leader will play a critical role in scaling the business, strengthening operational discipline, and delivering an exceptional customer experience built on speed, quality, and reliability. The ideal candidate thrives in a fast-paced environment and brings strong operational leadership, commercial awareness, and a continuous improvement mindset. RESPONSIBILITIES: Strategic and Business Leadership Lead business unit strategy, planning, and operational execution aligned with company objectives Own the full customer lifecycle, from order placement through fulfillment and post-sale support Establish, track, and report on KPIs to drive supplier performance, operational efficiency, and customer satisfaction Develop and manage budgets, forecasts, staffing plans, and performance goals Operational Excellence Oversee daily operations across sales, purchasing, warehouse, planning, and call center functions Improve inventory accuracy, fulfillment speed, supplier reliability, and overall cost efficiency Lead execution of promotions, newsletters, and digital marketing initiatives in coordination with sales and marketing Ensure process consistency, quality control, and strong system integration across departments Team Leadership and Development Build, coach, and develop cross-functional teams with a culture of accountability and continuous improvement Implement cross-training initiatives to increase flexibility and bench strength Drive employee engagement, performance management, and professional development Vendor, Contract, and Risk Management Partner with legal on contracts, NDAs, and service agreements Negotiate vendor terms and manage supplier performance to achieve cost, quality, and service targets Ensure compliance with company policies and mitigate operational, legal, and financial risks Technology and Systems Management Oversee Microsoft Dynamics GP and integrated platforms including EDI, shipping, and tax systems Collaborate with IT on system upgrades, troubleshooting, integrations, and process automation Identify and implement technology improvements that enhance efficiency and scalability Global Supply Chain Leadership Manage international supplier relationshi…

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