E-Commerce Associate – Designer Brand Authentication

E-Commerce Associate – Designer Brand Authentication Full‑Time Pay Rate: $17.50/hr Job Summary The E-Commerce Associate is primarily responsible for the accurate and thorough authentications of designer and luxury brands through established authentication partnerships. Authentication is the core responsibility of this role and requires exceptional attention to detail, sound judgment, and a basic understanding of designer brands, materials, construction, and identifying characteristics. In addition to authentication, the E-Commerce Associate supports the daily operations of the E-Commerce department in accordance with organizational policies, procedures, and standards. The role may assist with a variety of tasks across the department, including product processing, online merchandise preparation, inventory support, and other e-commerce functions as needed. The ideal candidate demonstrates a high level of attention to detail, reliability, strong communication skills, and a commitment to accuracy and quality. They should be comfortable making careful, informed decisions regarding the authenticity of designer merchandise and understand the importance of authentication in protecting the organization, its customers, and its brand reputation. The E-Commerce Associate is expected to maintain a positive and professional attitude while supporting the mission and vision of the organization. Essential Duties & Responsibilities Authenticate designer and luxury merchandise accurately using established authentication partners, tools, and procedures. Examine merchandise for authenticity, including brand details, materials, construction, hardware, labels, serial numbers, and other identifying characteristics. Exercise sound judgment and escalate questionable or unfamiliar items for additional review. Maintain accurate authentication records and meet established quality and productivity standards. Process and prepare merchandise for online sale, including inspection, tagging, organization, photography, measurements, descriptions, and categorization as needed. Support inventory management, product processing, and other daily e-commerce operations. Identify and report inventory, product, or authentication discrepancies promptly. Handle merchandise carefully and follow all organizational policies, procedures, and security standards. Communicate and collaborate effectively with team members and management. Maintain a professional, reliable, and positive attitude while supporting departmental goals and the organization’s mission. Perform other related duties as assigned. Education & Experience High school diploma or equivalent required Certificates, Licenses & Registrations None required Knowledge, Skills & Abilities Must be highly collaborative and open to multiple perspectives Ability to complete tasks and assignments with numerous interruptions and little direct supervision Ability to communicate clearly in person and on the telephone Ability to understand verbal instructions Attention to detail and diligence to meet daily production goals Commitment to team building and improvement processes Physical Requirements Medium Physical Demand Lift up to 50 pounds , with frequent lifting and carrying of items weighing up to 25 pounds Regular standing, walking, bending, reaching, pushing, and pulling Frequent use of hands and fingers to handle merchandise and equipment Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Travel Requirements None Work Environment Moderate Exposure to conditions typical of warehouse and production environments, including moving mechanical parts and moderate noise levels Why Work at Goodwill? Goodwill Industries of the Chesapeake offers: Mission‑driven work with community impact Consistent, hands‑on operational roles Opportunities to grow within e‑commerce and retail operations Competitive benefits and supportive workplace culture Learn more about careers a…

View the full posting and apply