E Commerce Administrative Assistant
ConfidentialE-Commerce Administrative Assistant Company: DPLS87 Industry: E-Commerce / Online Retail About Us DPLS87 is a growing e-commerce company looking for a highly organized, motivated, and detail-oriented team member to assist with the day-to-day operations and continued growth of our online business. This is a hands-on position combining e-commerce operations, inventory management, order fulfillment, wholesale support, social media and live-selling preparation. We are looking for someone who is comfortable working in a fast-paced environment, can manage multiple responsibilities, and is willing to take ownership of their work as the company continues to grow. Key Responsibilities Inventory & Product Management - Receive, organize, inspect, and process incoming inventory. - Enter and maintain accurate product and inventory information. - Photograph products for online listings and sales channels. - Prepare merchandise for photography, online listings, live shows, wholesale sales, and shipment. - Maintain organized inventory and assist with locating, pulling, and returning merchandise. - Help ensure inventory records accurately reflect available and sold merchandise. Packing, Shipping & Order Fulfillment - Carefully pack customer and wholesale orders. - Prepare shipping labels and coordinate outgoing shipments. - Track packages and monitor deliveries. - Follow up on delayed, missing, returned, or problematic shipments. - Maintain accurate records of orders, invoices, payments, and deliveries. - Ensure orders are processed accurately and efficiently. Wholesale Operations & Client Development - Maintain and update the company's wholesale customer and product lists. - Distribute available inventory and product information to wholesale clients. - Communicate with existing wholesale customers regarding available products and purchasing opportunities. - Assist with identifying and acquiring new wholesale clients. - Follow up with prospective customers and help maintain ongoing client relationships. - Assist management with wholesale sales and order coordination. Social Media & Online Sales Platforms - Assist with the daily management of the company's current or future social media and online sales platforms. - Post and organize company-approved content. - Assist with customer inquiries and engagement across social platforms. - Help maintain a consistent and professional presentation of the company and its products. - Assist with growing the company's online audience and customer engagement. - Help identify content and sales opportunities across social platforms. Live-Selling Shows - Assist with preparing products for weekly live-selling shows. - Organize merchandise in advance of each show. - Prepare product information and pricing needed during live sales. - Assist with the setup of live shows. - Help process and organize orders following live shows. - Assist with improving the organization, presentation, and efficiency of the company's live-selling operations. Consignment - Assist with communication and coordination with consignors. - Track consigned inventory, offers, sales, and payouts. - Maintain accurate consignment records. - Communicate offers and sale information to consignors when appropriate. - Assist with ensuring consignor payments and records are properly tracked. General E-Commerce Operations - Assist management with the day-to-day operation of the business. - Maintain organized records, work areas, inventory, and supplies. - Communicate professionally with customers, suppliers, consignors, wholesale clients, and other business partners. - Handle company, customer, supplier, pricing, and inventory information with discretion and confidentiality. - Identify operational issues and help develop practical solutions. - Assist with additional reasonable responsibilities as the business grows and operational needs evolve. Ideal Candidate We are looking for someone who is: - Highly organized and detail-oriented. - Dependable and ab…