DSCSA Exceptions Specialist
NC Mutual Wholesale DrugSUMMARY DESCRIPTION: The DSCSA (Drug Supply Chain Security Act) Exceptions Specialist is responsible for the investigation and resolution of discrepancies (damages, shortages, overages, etc.) for all prescription product received inbound. ESSENTIAL FUNCTIONS: Complete exception handling for incoming receiving including data discrepancies, damaged products, overages and shortages, and product identifier issues Maintains GLN (Global Location Number) and GTIN (Global Tracking Identification Number) master data for DSCSA compliance Physical maintenance and oversight of quarantined product and disposition per SOPs Complete new vendor onboarding process SPECIFIC WORK TASK: Scanning of 2D barcodes Collect and sort packing slips from Receiving Scans packing list into electronic storage solution Identify non-compliant manufacturers’ packing slips Verify product received against packing list Enter lot # and serial level data into ERP system for tracking Research customer return lot and serial # failures Determines whether to receive problem shipments or ship back to vendor Track shipments as needed for process resolution Communicate with internal departments and vendors as needed to resolve discrepancies KNOWLEDGE, SKILLS AND ABILITIES: 2+ years of logistics or warehousing experience required Proficient in Microsoft Office Suite (Outlook, Word, Excel) Strong data entry and organization skills Detail-oriented Ability to take initiative Analytical skills to investigate data and process issues People skills to coordinate across functional areas for data/process issue resolution Sense of urgency; ability to provide timely response and follow-up to inquiries Ability to follow SOPs and update as needed Strong computer skills to facilitate data inquiry and analysis Ability to learn and navigate ASW Ability to operate office equipment necessary to perform job duties (fax, copier, scanner, etc.) Ability to work well both independently and as a team member ADA MEASURES: Standing 10% of time, walking 40% of time, sitting 40% of time Lifting/carrying < 20 lbs. Reaching into files, for books on shelves, across desk for papers Handling paperwork, computer keyboard, mouse, telephone, fax Speaking and hearing Ability to read, understand, and speak English Sight and depth perception MAY PERFORM OTHER DUTIES AND RESPONSIBILITIES AS NEEDED. Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Do you have experience communicating and resolving discrepancies with vendors? Please share your pay expectations. Experience: Shipping & receiving: 2 years (Required) receiving discrepancy resolution: 2 years (Preferred) Ability to Commute: Durham, NC 27703 (Required) Work Location: In person