Driver Supervisor & Truck Fleet Coordinator
Vanderbilt University Medical CenterDiscover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region. Organization: SC VCCOC Job Summary: Job Summary The Fleet Coordinator & Driver Supervisor coordinates daily fleet operations, driver compliance, and vehicle maintenance to ensure the safe, sterile, and on-time transport of critical medical material. Operating in a 24/7/365 healthcare environment, this role manages a team of drivers and a specialized asset fleet. The position balances strict DOT regulations and healthcare compliance (HIPAA, OSHA, FDA cold-chain) with rapid-response logistics where delivery delays can directly impact patient care. Key Responsibilities Driver Leadership & Supervision Shift & Schedule Management: Coordinate 24/7 driver schedules, shift handoffs, and slip-seat assignments to maintain seamless continuity across all days and holidays. Performance Management: Conduct regular performance reviews, monitor driver behavior, and implement corrective action when necessary. Driver Retention: Cultivate a supportive, respectful culture to maintain high driver morale and reduce industry-typical turnover rates. Onboarding & Training: Lead orientation, road testing, and continuous safety training for all new driver hires. Fleet & Maintenance Management Cold-Chain & Climate Control: Monitor and maintain specialized fleet vehicles equipped with climate-control systems (refers, insulated vans) to ensure medical supplies remain within strict FDA temperature thresholds. Vehicle Uptime & Sanitation: Manage preventive maintenance schedules and sanitation protocols for all vehicles to prevent cross-contamination and ensure 100% fleet readiness. Vendor Relations: Oversee relationships with external repair shops, fuel providers, and roadside assistance vendors to control costs and minimize breakdown delays. Asset Tracking: Monitor fleet telematics, GPS tracking, and fuel card data to optimize routes, reduce idling, and prevent unauthorized asset use. Breakdown Response: Serve as the escalation point for after-hours mechanical issues, ensuring rapid dispatch of roadside services. Safety & DOT Compliance Regulatory Compliance: Maintain meticulous driver qualification files, medical cards, and drug/alcohol testing pools in accordance with FMCSA/DOT regulations. Incident Management: Lead accident investigations, file incident reports, and implement root-cause corrective actions to reduce future liabilities. Qualifications & Skills Experience: Minimum of 3–5 years in fleet management, dispatch, or driver supervision. Experience in a 24/7 operational environment is highly preferred. Licensing: A valid Class D CDL is preferred to assist with occasional spot checks or yard movements. Tech Savviness: Proficiency with Fleet Management Software (FMS), and routing software. Regulatory Knowledge: Deep understanding of FMCSA, DOT, and OSHA safety regulations. Leadership: Strong conflict-resolution skills with the ability to manage diverse personalities under stressful, time-sensitive conditions. Crisis Management: Exceptional problem-solving skills under extreme time constraints, with the emotional intelligence to manage a 24/7 team supporting patient care. Availability: Must be willing to work flexible hours and participate in an on-call rotation to support a 24/7 schedule. Physical Demands & Work Environment Split between an office setting and a bustling truck yar…