Driver / Fleet Supervisor - NEMT

Mobility Dash LLC is a growing Non-Emergency Medical Transportation (NEMT) company providing safe, reliable transportation for ambulatory and wheelchair passengers. We are seeking a dependable, physically capable, proactive, and hands-on Driver / Fleet Supervisor to oversee drivers, support daily transportation operations, maintain fleet readiness, and respond to unexpected operational challenges. This is NOT a desk-only supervisory position. The successful candidate must be willing and able to perform physically demanding wheelchair transportation duties, assist drivers in the field, recover trips, respond to vehicle breakdowns, and step in whenever operational support is needed. The position is structured around: 60% Field Operations: Driving, wheelchair passenger assistance, trip recovery, vehicle inspections, roadside support, and peak-hour coverage. 40% Supervision & Administration: Driver management, performance monitoring, coaching, safety compliance, reporting, and operational coordination. We are looking for a leader who takes ownership, solves problems, holds employees accountable, and leads by example. Key ResponsibilitiesField Operations & Fleet Support (60%) Transport ambulatory and wheelchair passengers when additional coverage is needed. Recover uncovered or delayed trips caused by driver absences, scheduling conflicts, or vehicle breakdowns. Provide backup transportation during peak hours and high-demand periods. Safely assist wheelchair passengers with boarding, unloading, and wheelchair securement. Operate wheelchair ramps, lifts, and accessibility equipment. Respond to vehicle breakdowns, accidents, and other roadside emergencies. Assist drivers with vehicle exchanges, minor operational issues, and emergency situations. Conduct regular vehicle inspections to ensure safety, cleanliness, and readiness. Coordinate preventive maintenance, vehicle repairs, and service appointments. Monitor vehicle conditions and report mechanical problems or damage. Work closely with dispatch to minimize delays, missed trips, and service interruptions. Driver Supervision & Employee Management (40%) Supervise driver attendance, punctuality, productivity, and daily performance. Monitor compliance with company policies, safety standards, and transportation procedures. Conduct driver coaching, training, and performance evaluations. Address employee concerns, performance issues, and policy violations. Monitor driver timekeeping and ensure accurate reporting of work hours. Assist management with recruiting, interviewing, onboarding, and training new drivers. Conduct field observations to evaluate driving behavior, passenger assistance, and customer service. Investigate incidents, accidents, complaints, and service failures. Maintain accurate records and communicate operational updates to management. Promote a professional, accountable, and safety-focused work environment. Physical Demands & Wheelchair Transportation Requirements IMPORTANT: This is a physically demanding position requiring regular hands-on assistance to wheelchair passengers. Applicants must understand that wheelchair transportation involves significant physical activity, and this position requires performing these duties regularly. Essential physical responsibilities include: Pushing & Maneuvering Wheelchairs: Frequently pushing, pulling, steering, and controlling occupied manual wheelchairs of varying weights. Wheelchair Ramps: Assisting wheelchair passengers on approved ramps and inclines while maintaining control and following safe handling procedures. Passenger Assistance: Providing appropriate physical assistance to passengers with limited mobility during boarding and unloading. Wheelchair Securement: Repeatedly bending, kneeling, crouching, and reaching to properly secure wheelchairs and passenger restraint systems. Physical Endurance: Frequent walking, standing, bending, entering and exiting vehicles, and performing repetitive physical tasks. Outdoor Conditions:…

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