Drayage Account Manager - Chicago

This Is Not a Maintenance Role Amnex Solutions is looking for a high-output Drayage Account Manager who can take ownership of demanding customer accounts, move freight under pressure, protect profitability, and create growth. We are not looking for someone who simply forwards emails, updates spreadsheets, or waits for instructions. We need someone who anticipates problems, makes decisions, drives communication, and treats every account like a business within the business. If a container is approaching last free day, you are already working on the solution. If a carrier falls off, you immediately coordinate recovery. If a customer has additional freight, you recognize the opportunity and pursue it. You do not wait for problems—or revenue—to find you. About Amnex Solutions Amnex Solutions Corp is one of the fastest-growing 4PLs in the country, specializing in drayage, intermodal, and OTR transportation throughout the United States. Founded in January 1, 2024 by transportation professionals with more than 16 years of industry experience, Amnex has grown at an extraordinary pace by solving problems others cannot, responding faster than the competition, and holding its team to an uncompromising standard of execution. We are building a dominant national logistics organization—not a comfortable, slow-moving brokerage. The people who join us now will have the opportunity to help shape the company, build major customer accounts, and grow into leadership positions as we continue expanding. The Mission As a Drayage Account Manager, you will take command of assigned customer accounts from order acceptance through final delivery, empty return, documentation, and billing. Your mission is straightforward: Keep containers moving. Keep customers informed. Eliminate preventable accessorials. Protect and improve margins. Solve problems before they escalate. Expand the accounts under your control. You will have support from carrier sales, tracking, accounting, and company leadership—but ownership of the account belongs to you. What You Will Own Customer Accounts Serve as the primary point of contact and operational authority for assigned customers. Learn each customer’s business, facilities, SOPs, priorities, and service expectations. Provide fast, accurate, and proactive communication without making customers chase you for updates. Build enough trust that customers bring additional lanes, locations, and projects directly to you. Identify weaknesses in the customer’s transportation network and present Amnex solutions. Turn excellent execution into measurable account growth. Drayage Execution Manage import and export container shipments through ports, rail terminals, warehouses, distribution centers, and customer facilities. Confirm releases, availability, last free days, appointments, equipment requirements, customs status, delivery requirements, and empty-return instructions. Track every shipment through pickup, delivery, empty return, documentation, and financial closeout. Monitor demurrage, detention, per diem, storage, chassis usage, and other accessorial exposure. Prevent avoidable charges through aggressive follow-up, planning, and escalation. Build recovery plans when appointments fail, terminals close, containers are unavailable, carriers fall off, or customer requirements change. Maintain accurate and complete shipment information in Turvo. Profitability and Growth Understand the revenue, cost, margin, and risk associated with every shipment. Protect margins while maintaining the service required to retain and grow the account. Challenge unnecessary costs and identify operational inefficiencies. Work with carrier sales to develop dedicated capacity and stronger pricing. Recognize expansion opportunities and actively pursue additional customer volume. Treat assigned accounts as businesses that must become larger, stronger, and more profitable over time. Carrier Coordination Partner with the carrier sales team to secure reliable capacity a…

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