Document Fulfillment Specialist
Kansas Department of Health and EnvironmentJob Posting Important Recruitment Information for this vacancy Job Posting closes: September 28 th , 2026 Required documents uploaded by: September 28 th , 2026 Kansas Department of Health and Environment: Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9 . KDHE does not provide sponsorships for this position. E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here . For additional information regarding Immigrant and Employee Rights (IER) please click here . http://www.kdhe.ks.gov/ About The Position Who can apply: Anyone (External). Classified/Unclassified Service: Unclassified Full-Time/Part-Time: Full-Time Regular/Temporary: Regular Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available) Eligible to Receive Benefits: Yes Veterans' Preference Eligible: Yes Sponsorship:KDHE does not provide sponsorship for this position. Compensation: Hourly Pay Range: $17.78 Salary can vary depending upon education, experience, or qualifications. Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement And Deferred Compensation Programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: The position (K0237958) Customer Communication Use knowledge and training on various statutes and office policies to independently determine course of action on orders that are not able to be released as they were received. Determine whether a phone call, email, form letter or composed letter will be needed to explain to the customer what documentation is needed in order to release the certificate, or to provide pertinent information to the customer regarding the certificate. Ensure letters and phone calls, which will be of a sensitive nature (i.e. no father listed, adoptions, etc.) include appropriate queries regarding clarification or need for additional documentation. Queue Work Complete transactions that are routed to the Conflict, Cert Request, Checkdaily, Death Pend, and Cert Print queues by correcting the Audit Trail and determining appropriate steps for processing. Prioritize orders based on level of importance. Use knowledge and training on various statutes and office policies to independently determine which record is the legal, issuable record and determine if requester is eligible to receive certificate. Perform the match up process for certificates issued either manually or automatically from these queues. Route orders that are unable to be completed to appropriate department for further processing. Locate certificates through various indexing procedures and issue from microfilm as needed. Once queue work is complete, determine where order is to be routed to complete processing.Trim unissuable portion of the records before routing to be mailed. Match Up Perform match up process for regular mail, VitalChek, PayIt and any other orders as necessary. Check the application, receipt and certificate for elig…