Dock Supervisors | Madison, TN

About the position
The Dock Supervisor oversees the daily operations of the shipping and receiving team to ensure efficient movement of goods into and out of the store. The role monitors inventory, manages deliveries, and maintains company standards for accuracy and efficiency. The supervisor takes a hands-on approach to auditing, quality control, and training, while setting an example for teamwo
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rk, safety, and productivity and ensuring compliance with company policies and procedures.
Responsibilities
• Direct and supervise shipping and receiving team members.
• Oversee inbound and outbound shipments, ensuring timely and accurate handling.
• Maintain inventory tracking systems for deliveries, stock levels, and discrepancies.
• Ensure shipments are properly documented and labeled for accuracy and compliance.
• Monitor and enforce safety procedures for material handling and equipment use.
• Analyze daily stock levels and address shortages or overages.
• Assist with recruiting, onboarding, and training team members.
• Create and maintain team schedules based on operational needs.
• Coach team members and provide feedback to improve performance and efficiency.
• Maintain organization and cleanliness in receiving and storage areas.
• Support loss prevention by following security protocols and company policies.
• Coordinate with vendors, suppliers, and internal teams to streamline shipping and receiving.
• Assist donors according to company standards.
• Ensure compliance with Occupational Safety and Health Administration (OSHA) regulations.
• Support store leadership in implementing sales and marketing programs when needed.
• Perform other duties as assigned by management.
Requirements
• At least two years of experience as a supervisor, team lead, or key holder in a shipping, receiving, logistics, or warehouse environment.
• Strong organizational and problem-solving skills.
• Basic mathematical and computer skills.
• Strong verbal and written communication skills.
• Ability to assess and coach team performance.
• Valid driver’s license and a clean driving record.
• Successful completion of a background check, motor vehicle record check, and drug screen.
Nice-to-haves
• Ability to operate material handling equipment, such as pallet jacks and forklifts.
• High school diploma or GED.
Benefits
• On-demand pay
• Flexible scheduling options
• Monday–Friday day shift schedules
• Medical insurance for full-time team members
• Dental insurance for full-time team members
• Vision insurance for full-time team members
• Employee discounts
• Paid time off
• Career growth and advancement opportunities

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