Dock Lead
Saia Inc.About the position
The Dock Lead supports supervisors in leading terminal operations and directs dockworkers in efficiently sorting and handling freight into and out of over-the-road equipment, containers, city trailers, and straight trucks. The role involves coaching and training dockworkers, loading and unloading freight, verifying and securing shipments, following shipping and quality-control
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procedures, and maintaining a safe, clean work environment. The position requires working in varying temperatures and weather conditions and may involve varying schedules, including nights, weekends, and holidays.
Responsibilities
• Assist supervisors with leading and directing the daily functions of dockworkers.
• Coach, train, and mentor new and existing dockworkers.
• Load and unload trailers using forklifts, pallet jacks, and other equipment in compliance with state, federal, and Department of Transportation regulations.
• Operate dock tools and maintain straps, bars, air bags, cardboard, and dunnage to ensure freight is loaded securely and properly.
• Inspect and verify shipments by reading labels and securing freight for loading and unloading.
• Follow established bill and quality-control procedures to support timely, claims-free, and cost-efficient shipments.
• Log, report, and process freight shortages and damages.
• Promote and maintain a safe and clean work environment.
Requirements
• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Ability to read, write, communicate, and comprehend English sufficiently to perform job tasks, understand instructions and regulations, respond to inquiries, and complete shipping documents, reports, and records.
• Ability to stand, walk, bend, stoop, and lift throughout the shift.
• Ability to frequently lift, push, pull, or carry freight up to 100 pounds; team lift or mechanical assistance is required for heavier items.
• Ability to use hands and arms regularly to handle freight, operate pallet jacks, and secure loads.
• Ability to climb safely on and off forklifts, trailers, and dock platforms.
• Adequate vision and hearing, with or without correction, to operate equipment, read labels, and follow safety signals.
• Ability to work in varying temperatures and weather conditions, including heat, cold, rain, and snow.
• Ability to work varying schedules, including nights, weekends, and holidays, based on operational demands.
Nice-to-haves
• Two years of warehouse, freight, dock, forklift, or pallet jack experience.
• Forklift certification or hazmat training.
• Strong attention to detail and accuracy in verifying shipments.
Benefits
• Competitive compensation.
• Benefits are offered, but specific benefits are not listed.