District Business Operations Specialist

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Specialist, District Business Operations Core Competencies This section lists the core business-critical skills, knowledge, and behavior applicable to this job and should not be edited: Influential | Contributes to the execution of the District's tactical business plan. Promotes lean thinking and is skilled in implementing change. Inspires others by challenging, encouraging, and guiding them through effective training and strong presentation skills. Is flexible and adapts to unexpected events. Subject Matter Expert | Has a deep understanding of operational processes. Can draw on their experience to solve problems and make recommendations. Able to explain complex concepts concisely, while listening and understanding the needs of others. Analytical | Has the ability to problem solve using quantitative and qualitative analysis to understand process issues. Can map out processes and clearly identify areas for improvement and efficiency opportunities. Comfortable analyzing large sets of complex data. Pursuit of Excellence | Is strong willed and meets resistance as a challenge to overcome. Passionate about lean mindset and willing to continuously learn and evolve. Focused on improving customer service and employee experience. Specialist, District Business Operations Responsibilities Analyze Operational Performance - Work alongside stakeholders to regularly review operational performance and identify opportunities to increase efficiency and standardization. Review performance around data, trends, and information found in any relevant performance monitoring tools and reports. Analyze Data Quality - Work alongside District Stakeholders to regularly review the quality of our data. Review performance around available data to assist the district stakeholders in driving Operational Excellence Review Operational Processes - Observe, map, and review operational processes within your District. Routinely join operations' daily huddles to support the team, collaborate between products, and build a culture of quality. Support Process and Technology Deployments - Ensure your District is an engaged participant in all relevant company deployments. Serve as a subject matter expert when applicable to provide input and/or training to stakeholders in the district. Communicate progress and success of deployments to the rest of the district. Ensure the appropriate district-level stakeholders are present and engaged in active deployment meetings. Serve as a liaison by providing your district with regular communication around deployment status and expectations. Guide the district in the submission process for the feedback loop to ensure appropriate feedback is submitted properly. Ongoing Execution of Deployed Pr…

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